-
February 2024 by Merilyn Hill
The store was really helpful. The wifi service does not include our side of town. I live behind the hospital, we need at&t wifi available for us over here. AT&T has a better wifi price, for the hard working people and us older people. Thank you. ? Winchester, Tennessee
-
February 2024 by Becky Goolsby
Had a great and seamless customer experience and upgrade process with the rep Ty!
-
January 2024 by Zach Limbaugh
Zoey did a great job of resolving my issue.
-
October 2023 by laurie kianka
I spent 3 hours on the phone today to resolve a Google issue with att pro tech and Google without any luck. Walked into the Decherd ATT and Zoe figured it out in 5 minutes!!! This team is the absolute best and are definately great customer service.
-
September 2023 by Kim Otis
Went in, saw Zoey, she help me with my phone bill. She was very helpful and lovely. Highly recommend seeing her.
-
September 2023 by shane Houle
Brought in my son's tablet, the manager Zoey fixed it and helped set up parental controls, staying with AT&T due to their fantastic service
-
September 2023 by Jameson
Went to this store for help with my phone and Zoey was very helpful and patient.
-
August 2023 by Pinkzo Serious
I broke my phone a couple weeks ago my husband and I went to the At&t store in Winchester TN. I give it 5 stars because I got a new phone (Samsung 23) along with great service form the AT&T Rep that helped us!!!
-
July 2023 by Dino_ nxggets
PLEASE do not shop at AT&T they rip you off and me and my family have been treated terribly. They cut off my phone data for 2 months (its still cut off) because we havent paid our “direct TV bill” (mind you WE DONT have direct tv at all) and they cut off my data for nothing. We told them their mistake and they have yet to fix it. They barley answer the phone for us when we need help with this and the only way to get my data back is it pay 700$ for a freaking phone bill. AT&T SCAMMED US!!!
-
July 2023 by Patricia Wiser
Manager Zoe was helpful and patient with my complicated cell phone problem. She is extremely competent and great at her job.
-
June 2023 by William Henry
Only 1 employee, she was with a customer, waited 30 minutes and left
-
April 2023 by Josie Stubblefield
Lady that helped us was great and friendly. I do not care for att contract ! We traded our phones in 6 months ago. Paid them off and was still near 2 thousands dollars! We really didn't receive a credit. I believe from several personal experiences with them it's all a paper scam!
-
April 2023 by Hunter Holt
Y’all I just want to give a shout out to mrs. Heavenly she was the best store associate I’ve come across in this facility. I’ve been here getting my new phone set up and she was very sweet and had absolutely amazing costumer service and made me feel welcome and helped me through the whole process in the best way possible. We definitely need more folks like her she is definitely a star of this store and needs to be recognized as such if y’all come here while y’all need phone services she is an absolute good send making her name very fitting. Thank you again Mrs. Heavenly I really appreciate you definitely made me a happy costumer and shed alot of stress with my phone issues. Best wishes ??
-
January 2023 by Sherranna Walker
My family and I came in the store. We wanted to upgrade our phones. Tonya was working that day and she helped us. She was amazing. She was very knowledgeable. She was very patient, and she went above and beyond making sure we got want we wanted and needed in a new phone. I have recommended Tonya to several people in Decherd. Not only did my family walk out with new phones we also walked out with a new friend. Tonya definitely needs to be recognized for all of her hard work. Thank you Tonya! You Rock!!
-
January 2023 by Patricia Custer
The manager Tonya got us our new Samsung phones and we love them. ❤️ But thus lady should not have to work this hard. People sitting everywhere and only this lady here doing all the work.
