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February 2024 by Gene Randolph
Excellent service.
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February 2024 by Angela O'Brien
Katie Henry is wonderful!!! She has helped me with several issues and I do do appreciate her understanding with an older person. She will be my go to person from now on!!!!
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February 2024 by Dawn Sheaffer
First, we talked with Holly on the phone. She was very informative. Very helpful. Gave us a full breakdown ordered our phone and then when we showed up to pick it up, Sarah helped us. She was absolutely amazing. Gave us all of our information. Explained everything to us helped us program our phone even fixed a couple problems. She was patient sweet and extremely helpful and informative. I would highly recommend, this location we have seven phones on our business plan and I have requested everyone to only go to this location from now on!
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February 2024 by levon mercer
The store employees are great but the company is pathetic. They keep billing me for a closed business account and you CANNOT call to speak with a person. As a company I would say never get involved with them their customer service is the absolute worst. Their employees don't get paid anywhere near enough money to deal with a person like me when the corporation screws things up. Enough said.
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February 2024 by Hope
Sales Consultant Drake Luedtke was super helpful! I will always come to this Verizon store from now on because of him!
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January 2024 by Jeremy Denton
We have all had good and bad sales experiences...Jacob Brown is a young salesman that has restored my faith in sales. After my mom went through lots of trials and bad salesman, Jacob showed patience and character in taking time to not only resolve our issues, but also saved us more than we had before, all while upgrading our experience and value for our hard earned $$$. A real blessingThank you Jacob
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January 2024 by Storm Beshears
Bradley Wilder is a wonder person very caring helpful after having a bad experience at the Athens verizon he help to where I understood what was going on and not just wanna turn around and walk out like I did in athens cause I was so mad I would recommend him to anybody thank you
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November 2023 by Kylie Live
Josh Eldridge was very knowledgeable, kind, and accommodating! Although I didn’t purchase my phone from this store directly, Josh went above and beyond to help transfer over my phone and help assist me with accessories. Great experience and will be back!
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November 2023 by Linda Summers
Chris Freeman was very friendly in helping me. He was very informative in giving me instructions and knowledge of how to use my new phone! Was a pleasure business with Chris and definitely will be back to see him in the future.
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November 2023 by Michael Leblanc
Christopher freeman made it easier than I imagined. He helped me understand the process and made it super easy for me. His expertise was greatly appreciated and I will be back!!!! A+ service here
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October 2023 by Amanda Rhodes
Excellent service here today getting new phones and a watch today with Christopher Freeman. He went above and beyond in helping us, he was very polite and broke down everything in a professional manner. Will be back in the future to see him!
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October 2023 by Lisa Haines
I'm from California and my phone was shattered. Customer Service was Awesome. James Carol not only did he get me the best price but was very helpful and answered all my questions. I was very pleased when I left the Verizon store.
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October 2023 by Brenda Tyler
Chris Freeman was very knowledgeable, very polite, overall a great experience. He was able to help in any way he knew how. I've never had this good of service at any Verizon store. Very pleasant to work with.
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October 2023 by Southall Stone
I recently decided to consider purchasing a new IPhone. I have never had anything but Apple products as communication tools. Having recently moved to TN, I contacted the closest Verizon store and called their location in Dayton. My call was taken by Katie Henry, a very knowledgeable associate. After talking with her, I drove the 12 mile distance (I live in Soddy-Daisy) and we talked. After a short conversation, She offered a great trade in on my 11Pro Max and I swapped it for a brand new Apple iPhone 15 Pro 256GB! Wow, is this new phone terrific.The whole transaction was accomplished in an hour and I walked out with my new phone. There were no long lines, the store was busy but not crowded. The experience was great and I came away feeling like I was really appreciated as a customer. So if you are interested, call and ask for Katie. She is a real asset to this store.
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September 2023 by Sharon Trejo
I came in to the store today and I had some problems with my phone. I had questions about my bill, service, and quality of the phone, about the person that sold me the phone and Christopher freeman was able to resolve all of my issues. He is the reason I am going to stay with Verizon. I was going to leave Verizon due to my prior experience but I will be continuing my service because of him. I am pleased with his knowledge and that he is working on labor day. 10 stars!
