O'Reilly Auto Parts in Dandridge is a store that carries parts, tools, and accessories. It offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The location also resurfaces brake rotors and drums and has a free Loaner Tool program. Reviews describe the staff as courteous, helpful, super helpful, friendly, and nice. Customers report fantastic customer experience and prompt service. Employees are noted for being highly helpful, going out of their way to help, and lending a personal hand. They offer to order parts not in stock and provide great communication. In specific instances, the team helped customers who were broken down, ensuring they received the correct parts and were back on the road quickly. The store is called a great place to shop.
Employees here are fantastic ? never had a bad experience and honest people. Been here Multiple times always able to get some kind of option or information. Highly recommend
July 2024
We broke down on a trip to Virginia Beach and everyone working in the store was so courteous and helpful. They recommended a mobile mechanic who came and fixed our truck and they let us bring our dog inside so she wouldn't get overheated while we waited. Thank you all!
June 2024
Just want to say a personal thank you to Melvin. We were broke down on the side of the road and he was highly helpful in getting us the parts we needed and lending a personal hand in helping get us back on the road. Someone should give this man a raise or promotion. God bless you Melvin, you really did save the day for... read full comment
