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“I was driving from Atlanta to Richmond, KY, last Thursday afternoon when one of my tires suddenly began losing air. Luckily, I was near the Cleveland, TN, exit on I-75, so I pulled off and called AAA. In about 15 minutes, Joe from Norris Towing & Recovery arrived to save the day. He said my tire had picked up a large screw and I needed a patch, so he put on my spare and told me about a local tire shop that was still open (tire shops close early!). Then he offered to drive to NTB so I could follow him and find my way through Cleveland. Joe truly saved the day by working speedily and going way above and beyond to make sure a traveler was taken care of and soon back on her way. Thanks, Joe! You definitely made a stressful situation so much better!”
“I received top notch customer service from the moment I got there and beyond when I left. The body work done on my truck went beyond my expectations. I felt that the work was done promptly and fair in price. The manager kept us up to date with the repair progress. I felt the employees were very polite and kind. I will definitely recommend them and I have confidence in using them again.”
“Local A&b body shop salvage parts and everything you can think of for your vehicle if you want to wait the time but it takes for eBay or water, amazon or anything to charge his shipping prices and maybe it left on somebody else's porch lost in the mail or stolen. You can just go right there and pick up a part and spend either around the same amount or less with a lot less of a migraine”
“I had dropped my motorcycle that damaged my right pannier.
I called several collision shops but none of them said they could do it.
Contacted Chans and they said they could.
Not only did they do it, they knocked it out of the park.
The color match is on point.
I really should have taken a picture of what it look like before so you can see what a difference it makes.
But I had to write this review because I'm happy with the returned product.
My upper 31L pannier is a little Sun faded,
So I'll probably be back to have them correct the paint on that too.
Thank you to Jarred and those who assisted him in this.
And thank you Chans for being a shop that welcomes challenges!”
“I can't say enough about how happy I am with the service I received tonight. Chris got my car home safe and sound after I got stuck on an icy road. Such a nice young man and had multiple more after je got my car home safe. He will be out working all night as I'm he has all week since Crossville got hit last Sunday. God bless this man for the job he does. Please call him if you ever need towing bc he's the best.”
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“I want to give a major big shout out to this place! Just wonderful service from begining to end. Also did things in an awesome amount of time. Mason & all the crew are wonderful! If you need work done you need to go here! Thank you all very much.”