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May 2023 by Dallas Riley
Terrible timing and serviceBroke $5000 + of the furniture did $500 damage to my existing property.Never, Never consider this company.Vile to deal with during a problem.
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March 2023 by Rachel Claborn
I paid to have all my furniture moved and my tv got busted and they messed my bed up. They are replacing the tv and telling me I’m liable for the mattress when it was in their hands, their truck, and they messed it up. That’s what I paid them for. The manager hung up on me when asking for compensation for repairing the mattress.
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February 2023 by Leslie Gray
It has taken me 1 1/2 years before writing this review so I would not let my feelings interfere with my review. Our move was during Covid so I will give a little grace for that. We had a lot of damage to our things when they were finally brought to us. Fortunately, we had insurance which reimbursed us a decent amount of our losses. When they picked up in Crossville all our stuff would not fit on the truck so they had to make a 2nd trip they then removed all of our things and stored them until they could get a truck to come to FL and when they finally did come, they crammed our stuff in a truck the same size as the first one to our home in TN. All that being said no I would not recommend them at least not for an out of state move.
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September 2022 by Suzi Wong
Long day. Nothing broken. Movers very friendly.
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August 2022 by Steve Lamb
I recently had to move my brother from his home to an independent living facility in Crossville. I live out of town and Preferred Movers was recommended to me. The service was excellent from the first call to Lori to actual move. Lee and Anthony were very courteous, patient, and careful handling the items. I would highly recommend this company!
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July 2022 by Brenda Alvarado
Best moving company I've ever used and I have moved a lot! Very responsive to request for a bid. Lori was very professional and gave us a quote that was guaranteed not to be exceeded. (Our final total was actually lower than the bid.) Very careful, professional movers and very respectful - everything was sir and madam this or that. They showed up when they said they would and did all of the work requested - all with a great attitude. Boxes were delivered to the proper room. If something was accidently left in the wrong room, they gladly moved it without complaint. I simply cannot say anything negative about this experience. I highly recommend these movers.
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June 2022 by Courtney Allred
Having never used a moving company, I was not sure what to expect, but Preferred Movers exceeded all of my expectations!! Jacob & Corbin were amazing! They were so kind and gentle with all of our things. We have two toddlers, so I was hesitant on the chaos this would cause, but this was hands down the best moving decision we could have made!
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April 2022 by Darlene Isabelle
Great work ethic and wonderful to work with!! I would definitely recommend this company!
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April 2022 by Martin B
Absolutely fantastic movers! Great price and service!
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March 2022 by Chris M.
These guys were great! Reliable, polite, efficient, patient, strong, helpful and very happy to work. Can't always find that!
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January 2022 by Jeffrey Junge
Very professional ,well mannered.
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November 2021 by Don S.
I couldn't be more impressed! Shopped 6 moving companies in our relocation from CO to TN and definitely chose the right company!!! Our situation involved a lot of challenges and Bob and Lori had our back at -ALL- times in a vulnerable situation. The crews were AWESOME, the experience was very positive, the boxes and furniture were without damage, and we're blessed for the tender loving care that we received! Thank you Preferred!!
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August 2021 by Dan Thompson
This is a great company to work with
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April 2021 by J K
Company owner argues on the phone with you, used this company 3 times. 1st time they were amazing, no fuss great crew. 2nd time was a disaster, driver complained to drop off place about me, then put the blame on the drop off. When in fact it was the driver saying bad things. This is where the owner argued. Had no choice on the 3rd time it was better, hard working crew did everything in there power to accommodate us. So like any business, they have there ups and downs. Will keep recommending them.
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April 2021 by Robert E.
This is the third time we have used Preferred Movers. Lori was very responsive to our request and timing. The crew showed up exactly as we scheduled. They walked into our home; surveyed the various rooms and furniture and then got to work. They did a fantastic job packing and padding our furniture for transport. They were experts packing our art work and various mirrors and electronics. The crew of 3 worked diligently all day packing and loading our 3200 sq ft house. They protected our floors and took extra care not to scuff or damage the Sheetrock with the large items. The next day they unloaded our belongings into two storage units. The rains came but they continued to work unless they were unloading items which were not protected. The crew were super nice, professional and very clean. Their trucks were clean and their equipment is well taken care of. The price was more than competitive and reasonable. Over the years,I have paid more and received less quality service than what the Preferred Team provided for us. We will look no place else in the future. We are Preferred Mover fans!
