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“The staff in the store couldn't be better. The system they have to wrangle could be a lot better. That's on AT&T corporate to fix, but that's like expecting the US government to simplify the tax code.”
“I love this place. Staff is always helpful. Sometimes you have to wait. It's a busy store. Staff courteous & knowledgeable. I've moved from area but only 30 min. away. I'll go back to this store if I have to.”
“I had a couple of upgrade offers that I had tried to use by following the online process in the app. Ran into a couple of issues, so I stopped in at the store in Crossville. Amanda helped with everything I needed and had me out the door with a new phone in no time. She explained everything in plain English, was very friendly and efficient. Told me about every option and did not hard sell any product or service. Couldn’t have asked for better service. When I walked in the place was pretty busy, but they had enough folks to take care of everyone pretty quickly. Very good experience.”
“The 2 times I've been in the store. The customer service was just wonderful. I was in there yesterday and the lady that and forgive me, I cannot put her name out there because I don't know what it was, but just as friendly and happy and very pleasant to talk to I still think the prices are stupidly expensive for a stupid phone. I'm not the biggest phone person, but of course, I think everything in the world is overly priced. So that's just me. The store was clean well stocked.”
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“Braxton was great help. He made sure I was covered in my area, and got me the best deal for myself. All the staff was very friendly, and made me feel at home. Highly recommended 100/10. Will definitely be back for future upgrades ?”