Kroger Pharmacy in Crossville, TN is staffed with professionals dedicated to helping customers lead a healthier life. The pharmacy offers vaccinations, medicine, and more. Pharmacists do more than prepare prescriptions; they offer advice, perform clinical services, and administer vaccines including flu shots. The pharmacy has convenient online tools to manage prescriptions. Reviews note the staff are very nice, great, helpful, friendly, and professional. They take time to explain medicines and answer questions. They are known to go out of their way to help, such as finding medicine that is out of stock or filling prescriptions early. However, the drive-through can be painfully slow with a line, and calling the pharmacy can be difficult as the phone often rings without being answered.
Matt, the pharmacist, gives a good gosh darn for terminally ill patients. I have cancer. Excellent care.
March 2023
I had 2 new prescriptions filled at Kroger s today. Mary Beth is great and the Pharmacist that did my counseling for me on the new medicines was great also.He took the time to explain everything to me and ask if I had any questions. Said they were there for me if I needed anything else. Thank you both so much.
September 2022
Very nice folks. Drivethrough can be painfully slow.....four cars or more in line?....quicker to just go in. Calling to speak to the pharmacy? You can ring 10 times ...hang up call again in 5 min ring again for 10 times. ....again and again. Nobody picks up.
