Kroger Pharmacy in Crossville, TN, is known for its dedicated and professional staff who aim to support the health and well-being of the community. They provide a range of services, including vaccinations, prescription refills, and health advice. Many customers appreciate the friendly and helpful employees who take the time to explain medications and address questions. The pharmacy is equipped with convenient online tools for managing prescriptions efficiently. While the pharmacy generally receives positive feedback for its customer service, some customers have mentioned that the drive-thru service can be slow during busy times, and getting through on the phone may require multiple attempts. However, the staff is praised for going the extra mile to ensure that customers receive necessary medications, even in challenging situations. Overall, Kroger Pharmacy offers a reliable service with a focus on care and support for its patients.
Matt, the pharmacist, gives a good gosh darn for terminally ill patients. I have cancer. Excellent care.
March 2023
I had 2 new prescriptions filled at Kroger s today. Mary Beth is great and the Pharmacist that did my counseling for me on the new medicines was great also.He took the time to explain everything to me and ask if I had any questions. Said they were there for me if I needed anything else. Thank you both so much.
September 2022
Very nice folks. Drivethrough can be painfully slow.....four cars or more in line?....quicker to just go in. Calling to speak to the pharmacy? You can ring 10 times ...hang up call again in 5 min ring again for 10 times. ....again and again. Nobody picks up.
