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September 2024 by Nicole Bornemann
Excellent service and I recommend Express Automotive highly. We were on vacation coming from a long way. They fixed the alternator and the air conditioning. They also took us as soon as we called and without them, we never would have been able to get to our destination. Thank you Express Automotive!!!!!!
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August 2024 by Kathleen Jones
Very professional, friendly, and knowledgeable owner Jason. I took my Honda in for different work than before because they were awesome and fair. He did the routine recommended maintenance yesterday, and it was a lot lower than I expected compared to what I would have paid elsewhere. Very honest and won't talk you into unnecessary add-ons. My Honda sounds and runs like new now. Jason and his staff are very nice and know how to fix your vehicle at a very fair price. Thanks for fixing my Honda........
Express Automotive owner Jason and his staff are wonderful, nice and professional. He doesn't charge to evaluate and give you an estimate. They know how to work on newer and older vehicles alike. They fixed my Honda quickly and at a very fair price. As it is my only vehicle, they even gave me a ride home when I dropped it off and picked me up when it was done since I live in Fairfield Glade, not far from their shop. Special shout out to their office manager who is funny, patient and very good at her job while helping customers check in, check out and answer the phone all at the same time with a smile on her face and makes everyone feel comfortable and know their vehicles are in good hands. I highly recommend Express Automotive to everyone and have recently.
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July 2024 by Kareem Brathwaite
The best auto service I ever received. I had a slow leak and they showed me why my tire was failing with no pressure or lies to get me to fix it in their shop. I ended up ordering two new tires and they were delivered and installed the next morning. Nice, kind and honest people, Great shop!!
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May 2024 by Jack Faire
I am not happy to rate this business only 2 stars. Jason is a nice guy, and I'm sure a good mechanic. But that woman out front? What a pain to deal with. If you don't know exactly what is wrong, your car ain't getting fixed right. It won't even get driven. Lady, you are mean! What a shame. Place is good for an oil change if you don't mind making an appointment 2 weeks out.
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February 2024 by Jay Archer
Very good. Took care of us and kept is tuned in as repairs were made
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January 2024 by Robert Froelich
Pleasant staff and efficient oil change
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December 2023 by CHARISSA JACOBSON
A couple years ago we got our truck into their shop and they did a great job on it. Last night our minivan broke down and our roadside assistance insurance contacted Express for towing. The gentleman who brought us (family of 5) & our minivan home last night was wonderful. He got to us quickly and drive home so safely. He was delightful to visit with. I really appreciate the wife range of work Express Automotive offers. They offer to take the Vicks to their shop for services and a ride home for nothing additional. If we had the funds in the bank we would've done that option.
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December 2023 by Jared Burgess
Jason and his team are awesome. We take all of our vehicles there for routine maintenance. They are always friendly and looking for ways to save you money by informing us what is priority and what isn't. We are also car people and would definitely love to do the work ourselves but time can be short running a business. We completely trust them to do the work and whole hearted believed them when they said they have done the work. We greatly appreciate the work they have done for us and will continue to go to them. You guys are the best!
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December 2023 by Keith Leonard
I’ll make this simple Jason is great at what he does and the front of the house is good at what they do also don’t waste your time anywhere else see Jason first
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November 2023 by Gregg Betras
Had a loud pop in the front end of my truck when I would turn left. Took it to Express Auto. Jason told me I needed upper control arms four ball joints and sway bar links. He said one CV drive axle was very loose but he thought it would last for quite a while. Few days later I picked it up and the bill was $1,085. The next day I noticed the pop was still there. I waited a few weeks before I went back to talk to him. He told me to bring it in the following week. He had it for 5 days and never touched it. I got disgusted and decided to pick it up. I live alone and the only way I can drop a vehicle off is to ride my bicycle. 6 miles each way . I'm 70 years old. When I got the truck home I looked underneath the front end and the lower ball joints had not been changed. They were covered with dirt and grease. The upper control arms ball joints and sway bar links looked brand new and had been changed. I took it to another mechanic and had the front end totally redone. He told me the lower ball joints had never been changed out. I've got pictures and videos of everything. I went back to Jason and threatened to Sue him, he returned all my money $1,085. He continued to lie to me about replacing the lower ball joints. Never looked me in the eye. This business is in a retirement community where people won't look under their car to verify that the work's been done. Jason takes advantage of this fact. Do not go to Express Auto. He is a good mechanic but a bad person.
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November 2023 by Nicole “Nicky” Goodrow-LaBarge
Jason and Laura are the most amazing people I've EVER met!! Kind, caring, considerate, and most of all HONEST!! I recommend Jason to everyone I know that has a vehicle. He never recommends anything you don't need, and is upfront and honest about the parts & labor costs.Not once as a woman, have I felt spoken down to or treated as though I'm unable to understand what is being said to me about what has needed repairs on my vehicle.I will never bring my car anywhere else, and suggest you don't either!
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October 2023 by Jerry Klosinski
The first proclamation that comes to mind is " Thank you . The customer service was amazing. The service repair was top notch. Once again Thank you. Story : we were visiting from out of town , vehicle had overheating issues, we were concerned about being outsiders in a foreign place. Not so here very helpful, understanding and a real customer care environment.Thank youJerry and JenniferKathy's family from Florida
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April 2023 by Connie L.
I was able to get an appointment quickly for some routine maintenance I wanted done before a long car trip. The person I dealt with on the phone and at the counter was pleasant and helpful, and the work was done as requested. I had set a time by which I needed the car ready due to another commitment, and they had it ready early!
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February 2023 by Christien Fontaine
They can't even answer basic questions without having to leave your car. Big red flag! Beware.
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January 2023 by Sigmund Kolatzki
As always, Jason is courteous, skilled, fairly priced, and conscientious. Thanks. Linda K.Services: Tire rotations
