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February 2024 by Fabian V.
Very good place and service, they treat your pet very well and always give you recommendations you need.
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February 2024 by Heidi Babcock
Got appt quickly, wait time was short, tech was great, vet was very nice BUT the cost was outrageous and I couldn't buy my heartworm when there - the whole reason we went to the vet. We came from CA where costs are high. Cost of 1 shot was 75 % higher than Ca. Exam was 3 times our Ca cost and we couldn't get a heartworm prescription without the blood test, another expense. All said and done - 2 dogs, 2 heartworm tests, 2 shots total (1 for each dog) and 2 exams and our total was over $320. They did give us $10 off for bringing in 2 at once. To us that is way too high. With 8 animals we will need to look elsewhere for vet care .
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February 2024 by Tammy Ball
Took our fur baby in for his yearly. Has to stay all day. Asked for Dr.Miller or Dr.Busey. Was told it would be a tech taking care of him for the day since was just blood draws. When we arrived @ 8 the tech came to get him and said Dr. Busey (his regular vet) was in waiting and was excited to see him before her day started. He absolutely loves Dr. Busey and Dr. Miller runs a close 1st for sure. These ladies are the best and my family as well as our fur baby sure do appreciate them and the extra care that's given when our baby is with either of them. Thanks ladies ❤️
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February 2024 by Connie Roberts
Staff is always friendly and professional and they truly care about the animals
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February 2024 by Leonard Williams
Great,friendly staff. Great veterinarian very good at explaining everything. Took the time to give all the information I needed for my dog.
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February 2024 by Matty B
Hi we care about our wallet
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January 2024 by Sandra Hickey
Dr. Edward's took his time with my many questions and never made me feel the least bit rushed. He was friendly, thorough, gentle and caring with my Luna and she liked him too. He diagnosed her correctly with something I didn't expect and assisted with treatment within my budget. Highly recommend him.
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January 2024 by Justin Cooper
Best friends veterinary hospital is a damn joke I called and they said they cannot do anything past 10 o’clock but they answer the phone just to tell me I can go to Cookeville and that was their job. She said I could just sit there and watch my dog down nothing they could do, I repeat this place is a freaking joke. I wouldn’t take a rat there.
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January 2024 by Sulynne Denton
Their wait system works like a charm, you call in at arrival and they come out and get you. I like it especially because of the doggie virus that's going around. Doctor Jones and her assistants were wonderful. Thankfully, we found a good Veterinarian for our little girl.
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December 2023 by Sam Lovell
Great folks. Knowledge and abilities. Great staff
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December 2023 by John & Lisa Roese
We have had dogs for over 35 years. This was our first visit to Best Friends with our new puppy. Without a doubt this was the best care we have ever received from any veterinarian clinic. We were very impressed from start to finish. Scheduling the appointment online was so convenient. Both the techs and doctor were friendly and knowledgeable and willing to spend the time necessary to answer all of our questions.
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December 2023 by TAMMIE TRACY
The staff was so friendly and helpful. Buster enjoyed his visit, and having an on-site pharmacy was so nice. Dr Stormy Walker is the best!
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December 2023 by Kristen Roark
Extremely friendly staff. Did not make me feel stupid. They also didn't rush me and it seemed like they cared about my dogs. Great experience.
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December 2023 by Tammy Montgomery (Hyder Boles)
The best they always do there best to help me with what I can afford and has always help my animal's even giving me medication
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December 2023 by RiAnn Bradshaw
Our first visit I was skeptical of this veterinary office. It smells strange and I was surprised by the costs.A subsequent visit was the beginning of a tragic end for a beloved companion. That didn’t help my opinion of the facility since the scenario was anything but positive…Second opinions and larger vet offices in Knoxville did confirm this facility did everything it could, essentially our outcome was inevitable.We tried other vets around town. After all the experiences we gathered, we tried Best Friends again. It really is the best vet taking new patients that you can find in Crossville.This facility is professional, organized, and experienced as far as we can tell. We have brought three cats here, a family member brings their dog here, and ignoring the turmoil that was my dog’s final days, we have had nothing but successful experiences here.Give them a try.
