-
December 2023 by Chris Kilburn
I paid $80 in March of this year for full xrays and an extraction. I went back a few days ago November 27th and had about half of the xrays as the first visit and didn't need an extraction or anything else done. I was prepared to pay $80 again. I was told my bill woul be $260 without an acceptable reason as to why the huge increase especially for less work. Never again! Beware new customers!Update: I received a call from AD and they admitted to dropping the ball, but no offer to fix their mistake. So, I say again....BEWARE!!!
-
November 2023 by Jackie Androff
I really look forward to my teeth checked and cleaned. The staff is great! Warm and welcoming. I tell my family and friends all the time how much I love going there!
-
November 2023 by Sandy Giles
I have insurance that pays 100% for teeth cleaning. Had one teeth cleaning which did not clean my teeth paid 58.00. Then my insurance refused to pay 98.30 because it was over the normal charge for teeth cleaning. Yes you can get in quick. But you will pay for it. I guess if you need a quick dentist and no insurance pay the 263.00 for just a cleaning. Oh yes great reviews from a month ago wait 3 months you'll get a text about additional amount you owe because insurance will not pay their amount they are charging you. Not through I was told by the dental hygienist if you want your teeth to look cleaner I would suggest buying our whitening paste. Oh yes another 79.00. No. Sorry but just watch out for the other....
-
November 2023 by Thomas Solberg
I was given an appointment within 1 day of request. I had zero wait time upon appointment.Everyone was professional, thorough and pleasant. The office and entire facility was new, clean, well lite and efficient. My experience couldn't have been better.
-
November 2023 by Ray Newhart
I called to make an appointment to have a tooth pulled. They were able to get me in in just a few days. They didn't give me a long sales pitch about potentially saving the tooth. They simply verified that I was sure that's what I wanted, I confirmed, out the tooth came! No pain whatsoever besides the needle, plus the dentist had a nice sense of humor! I certainly recommend Aspen Dental of crossville tn!
-
November 2023 by Rolie “RoliePoleyOlieAssholey” Ravioli
Best dentist experience every time hands down!I can get appointments almost immediately.If I need work done I can get it almost immediately.The costs are very reasonable.Dr. Faird has always been great.I never have to wait.I wish all medical appointments were this smooth.
-
November 2023 by Larry McDonald
Very pleased that they accepted my insurance. Scheduling was fast an easy. They saw me right away for an initial consultation and the very next day for a cleaning. Was a bit disappointed that the hygienist didn't use a water pick, as part of the cleaning regime. Otherwise, I couldn't be happier.
-
October 2023 by Lace
I thought the staff were very professional. They worked out an acceptable plan of care for us and we were highly pleased with the care we received for my husband. They seemed confident and capable and made him feel at ease with the up and coming procedure and I definitely would recommend them to anyone. The best part is they help you work out a financial plan and lay out everything for you to choose your options and we got right in even with a Medicare supplement and didn't have to wait 6 months for dental care. I recommend trying this place.
-
October 2023 by Ed Lewis
I came from North Carolina to visit my parents, I've needed dental work done for years & they were so pleased with their experience with Aspen, so I set up an appointment with you guys.Once in the office, everyone was very professional as well as cordial. From my time in back with Aliyah, Brittney & Dr. Farid to bring up front with with Rachel. Patience, calm, great sense of humor are just a few of the things that I felt. Thank you everyone
-
October 2023 by Samantha Cunningham
My husband had a dental emergency and they got him in quick! I also had an appointment that day and had a great experience. We definitely will be back! Everyone here is so nice!
-
August 2023 by Rob Smith
Stepson had wisdom teeth removal scheduled.He took PTO as well as myself for his care showed up for scheduled time and was told no dental surgeon available for that office.He was then referred to the Cookeville office which was today we both took PTO again and showed up scheduled time and there was an issue in the office that caused them to cancel.Aspen dental obviously sells services they can not preform as well as has zero care for there patients time or family members time they waste.
-
June 2023 by John Risner
This is a corporate dental practice. I recently moved to TN about an hour north of Crossville. I called and scheduled an exam and cleaning. Only after X-rays and exam was I told no cleanings available that day. They said said I had talked to the scheduling center. Whoever I spoke with at their number I was specific- I wanted to book an exam and cleaning for new patient, with some sine discomfort on one upper tooth. They even called me back late yesterday to confirm my appointment for exam and cleaning. The x ray tech and dentist who did the exam were capable and thorough. I make no judgement on the quality of care-only in their customer service. I drove 2 hours round trip for this. I’ll look for a family practice but this experience was frustrating
-
June 2023 by John Stelmaszewski
I have been trying to cancel an appointment for almost 2 weeks. Not only did the dentist pull two teeth, I went back and he wanted me to do a root canal. Went to a different dentist Said it was a cavity no big deal. It went from $2100 to $53 at a different dentist. I would not recommend and would never go back.
-
June 2023 by Chris Giaquinto
USMC veteran being extremely mis treated due to incompetence and lack of communication of front office. HR amd cooperate also have zero regard for client complaints. DO NOT spend your money here. No wonder why they are facing a 3.5 MILLION DOLLAR lawsuit out of Suffolk court in MA.
-
April 2023 by Christopher Weyant
I have been to a dentist in my life. For a first time visit, I was very impressed with how helpful and polite the staff was. They went above and beyond my expectations. I got a full cleaning, and a wisdom tooth pulled during the same visit with very little pain. I will continue to use them
