Potters Ace Hardware is a locally owned and operated Ace Hardware store that is committed to being "the Helpful Place" for its community. The store has a great team led by Penny, who have received praise for their personal service, quality products, and convenient shopping experience. Customers have highlighted the knowledge and helpfulness of employees like Rob, who assisted with a plumbing project, and Tracie, who helped a customer initiate their veteran's benefits. The store has also been praised for supporting customers during difficult times, with the team rallying around a customer and their son during a medical situation. Since the store was purchased by a new owner, the product selection has increased, and the reorganization of the products has been appreciated by customers. Overall, Potters Ace Hardware is a friendly, fun, and helpful place that is dedicated to serving its local community.
