“Lauren was great at communication and helped me out a lot not only was she helpful but she was also understanding and was patient and Hailey McClain was the one that told me to come up here and look they had many of selections to chose from and I am very satisfied with what they did for me”
“I got my Dodge Ram truck stuck in Atoka in mud and there was no hope of getting out. I just kept making it worse. I got connected with Scott at Jim’s and he is the sweetest, most kind and polite person! He got me out and saved the day. More than that though, he was comforting and walked me through every step of the process. I would recommend Jim’s to anyone!!! Very fair pricing.”
“Two huge tree limbs dropped right onto the roof of my Prius at a family party. Smashed the roof and destroyed the entire back windshield. Walls got me in when they were already very booked with cars that had been damaged by the tornado that ripped through Covington just weeks before. When it was all said and done, they handled the insurance 100%, and restored my car to like brand new. I could not be more pleased! The insurance company recommended this shop and I totally understand why. Great service, good people and stellar craftsmanship!”
“Excellent customer service! I was running late and came in right at closing. Both guys teamed up to help the parts I needed and back down the road. Great job and thanks guys!!”
“Bestest folks for getting exactly what I need, friendly as as heck, very knowledgeable, and they car whether your problem gets resolved and you are up and running. Trust these folks I definitely do.”
“always a great experience at Covington, Perry was very helpful in getting me the battery I needed and installed for me with no hesitation at all! Was very satisfied with my experience and will be back.”
“They did the job. But make sure you look at your receipt closely. Because some things you probably do not have to pay for, such as taking your own tires and throwing them away.”
“Just made an appointment. If their work is as good as their initial customer service... I'm really going to be impressed!
Very friendly and helpful.”