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June 2024 by StacyCo2020
FAITH Auto is EXCEPTIONAL!! I had a car issue on my trip from OK to Memphis and Faith Auto was the best! I made an appointment for my car and they were able to see me that day. Chris explained the problem in terms I could easily understand and he gave me some very helpful solutions. Had my car back in under an hour. Mike at the front desk was an awesome individual. This Veteran Owned Small Business is wonderful and I highly recommend them for all your auto needs!!
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May 2024 by Kim Jones
Amazing service! Highly recommend! Me & my daughter broke down & they took great care of us! Love love love, will def continue to use them!
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May 2024 by Nikki H.
Highly recommend! I had to have my car towed to their shop after hours on a Tuesday evening with transmission issues and by Wednesday at lunch my car was repaired and ready to pick up. Chris and his team rock!
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May 2024 by Thomas Cooper
High quality work in a timely fashion at a very reasonable price.I highly recommend them.
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May 2024 by Nicholas Pulido
I have never been moved enough to leave a review, but I feel compelled to let everyone know how great of an experience I have had with Faith Auto. Finding a reputable mechanic can be a nerve wracking activity, and Faith Auto has completely taken the stress out of the process. My family was in a tough spot experiencing vehicle trouble and Chris came across the parking lot to help us out; something he absolutely didn't have to do. He provided us with a quick and thorough vehicle test and quickly diagnosed the problem. Since then I have been bringing my vehicles here and have no plan to ever stop. Their service is great and most importantly they are HONEST! Bring your vehicles here, you'll be thankful!
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May 2024 by Stacie Estes
Our rear A/C went out on our vehicle over the weekend. Every shop in town seemed to have a 3 week wait time (or longer!) Someone finally recommend Faith Automotive and we were blown away! I called, and explained our situation- we have multiple children with special needs including epilepsy. Three of those children have seizures that are triggered by being overheated, and in this 90 degree Memphis weather, going without A/C just isn't an option for them. It could be a life-threatening situation.They had us bring the vehicle in this afternoon, and just a few hours later, it was completely fixed and back in our driveway! They are efficient, ethical, and honest. Their prices are reasonable, and the quality of customer service is unparalleled in this day and time. It brought back memories of the type of old-fashioned service from years ago, where they were courteous and caring, and took pride in a job well done.100% recommend this business to anyone who needs their vehicle repaired!!
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May 2024 by Lauralee
There are simply not enough words to express how the owners of Faith Automotive went above and beyond what was needed to fix my truck while I was traveling to my final destination of Ohio. Their care and concern for my safety was a true blessing. They cared for me as if I was a cherished member of their family. Five stars isn't enough!
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April 2024 by Waynes Pool and spas LLC
Take your vehicle here if you want to be treated fairly. Chris will explain things to you in a way that you understand and will be honest with you. Service can't be beat and I will take my vehicles here anytime I have issues. They will treat your vehicles like they are their own and you will be back on the road with confidence that everything is repaired correctly.
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April 2024 by Michael Smith
Great job !!! Wonderful customer service.
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December 2023 by Anthony Cianciolo
Did a great job figuring out the issue with my vehicle
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November 2023 by Robert Nipp
Chris has a very neat, clean, well organized shop and got my car in and out very efficiently. He replaced a couple of sway bar bushings so the car rides so much quieter now. He runs a good, honest business and will treat you right.
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November 2023 by Gregory Webb
Quick diagnosis of the problem with my car. I was in and out within 1 hour of dropping off my car!Service: Battery
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November 2023 by Jessica Jones
I was in an accident and new to this area so I don't know anyone. Was able to have my brought in and looked at the next day. A full write up on what would need to be fixed and what they can do. Also a great referral to a place that could do the body work. Went over everything with me so I could know and fully understood. I know where I can go for anything with my car and know that everything will be taken care of. Thank you, for the help during this time.
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November 2023 by DARYL MOORE
I called on Monday, 10/30/2023, to ask about having my truck engine looked at/listened to, and the receptionist said "if you will bring it in at 2:00pm tomorrow, a mechanic can look at it for you." Today when I arrived to have the issue/s diagnosed, she told me "a bunch of cars came in and we're full. Can you bring it back in early tomorrow or leave it with us today? The whole point (and I made this very clear on the phone yesterday when I said: "I need my truck for work and school, so I cannot leave it overnight." Then there's a $150 diagnostic fee that does not apply to the the repair cost. She also told me three times that they are "the cheapest in the area." I will not take a vehicle there simply because they cannot seem to keep their word when agreeing to a time to bring a vehicle in for "diagnosis only." I even filled out my vehicle info online yesterday afternoon, so they would "get my truck right in at 2:00pm today."Very disappointing indeed. To the receptionist (co-owner?) Please don't agree to something if you can't follow through on it. Just simply say "we cannot do that for you" and be done with it. It will save the customer time and gasoline, and possibly bringvyou more business if you are straight with folks and don't skip people over someone you already promised a timeslot to. Also, try smiling and be a little more friendly. I felt like I was an inconvenience to you today.
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November 2023 by Darlene Morris
Chris is as transparent as it gets. I have been having issues with my vehicle for months. No one would tell me what the root cause of my problem was. Chris and his crew checked my vehicle out and laid it all out for me. He has been a blessing to me. I recommend his shop. They are friendly and very respectful.
