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March 2024 by Rick Alberson
To whom it may concern, I did not sign up for a reoccurring charge. When I called about it the staff said they could not refund my 19.95, they could only cancel my account. The attended who set this up used another kiosk to get me a car wash, I did not authorize a this. I consider this fraud and I will report it to the police and the camber of commerce. Buyers be ware!
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February 2024 by Marissa Walter
Very efficient!
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February 2024 by Corey Price
Jeffery does a good job cleaning it when it goes in the wash bay.
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February 2024 by John Coop
Told the man I wanted a single car wash that would clean the undercarriage. I got that and a recurring non-refundable charge. Buyer beware! I was signed up unknowingly and unwillingly.
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February 2024 by Marvin Lahti
Terrible
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February 2024 by Joyce Stratton
Friendly service. Love it!
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January 2024 by Heather G.
Nice guy working alone, very patient.
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January 2024 by Kristy Luv
Do not trust these people with your card. It’s impossible to cancel.
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November 2023 by Kendall Casper
My car has never looked better. It was on a 3 week road trip. Looking like new.
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November 2023 by Kelsey Hammons
Would leave a 0 star if possible. Told the guy we didnt want a monthly subscription, check our bank and they still signed us up. When we called to get our money back they wont give it back. Total SCAMMERS. Dont go.
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November 2023 by Chuck E.
Made a big mistake using this car wash, my card was charged twice, after the attendant told me that no charge would be taken from card during promo , which was for a month! Also, the microfiber drying towels are full of debris, which put scratches in my finish! Strongly do no recommend this wash!!!! Ps...My card was left with $1.00 pending two times!!
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November 2023 by Frank B.
Really made a mistake taking my vehicle to Wash N'Roll. Young man taking payment kept on and on trying to sell me more car wash than I wanted; I had to get pretty vocal with him to just let me have the wash I did want! I noticed after the wash that the car was still dirty and that the attendant(s) had not even taken the radio antenna off prior to the wash! (Thankfully, no damage was done!) I did not voice my displeasure after the wash since I was in a hurry myself, but from the kid taking payment to the unconcerned attendants to the overall nonprofessional attitude of all concerned, getting a car wash with Wash N'Roll in Cookeville was one of the most frustrating and aggrivating experiences I've ever had! Consider yourselves warned!
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October 2023 by Chris Kirk
Wash N’ Roll is pretty good as far as car washes go. These style of machines have limitations on what they can accomplish though. After going through you will have a few small dirty spots left on your mirrors, trunk, bumpers, or anywhere else with an overhang or lip. It’s not their fault though.
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October 2023 by Josh and Paige Montgomery
I love the amenities offered but when I leave a car wash I want my car to be clean.. it was pitiful. I should have requested to go through a second time.
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September 2023 by Monie Goodie
This manager would not write is name on a card for me and became extremely belligerent and intimidating when we tried to report recent damage. I have been using this car wash since its beginning a couple years ago and never had a problem. I was nice and he just started verbally abusing us. My case has been escalated to upper management. Hoping to hear from this soon.thus guy never heard of customer service.
