Verizon is a telecommunications company that provides cell phones, wireless plans, accessories, and more. Customers consistently praise the excellent customer service at this Verizon authorized retailer, often highlighting the friendly and helpful staff. Many reviews mention the positive experiences of getting assistance with phone issues and upgrades, with team members like JJ and Austin noted for their expertise in navigating promotions and resolving challenges. Unlike corporate stores, this retailer offers a more personal touch, taking the time to address customer needs without pushing unnecessary accessories or additional costs. Customers appreciate the fast service, often completing transactions in under 15 minutes. This store is recognized for having a better selection of phones compared to nearby corporate locations and for its ability to provide accurate information on available plans. Overall, this Verizon retailer is seen as a reliable option for anyone looking to upgrade their devices or resolve issues with their phones.
Did not have a good selection of merchandise was referred to a local mobile phone store, ended up ordering from Amazon. Staff was nice!
October 2023
good place great customer service : i went in with issue with my phone and instead of them trying to sell me another phone they told me to take it and try have it fixed cause the phone is high dollar i really appreciated that::: got to give the shout out to Shana Turner for helping me
July 2023
New employees at my visit there....Didn't understand my problem.
