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August 2023 by Merissa Palmer
I am doing a mixed review. I got my nails done here, 80 something dollars, if I remember correctly. They ended up not going on the way up on my nails if that makes sense, so after a week it already got too frustrating seeing my real nails growing from where it should have been “covered”. I do not know if it’s the same way with anyone else , but it’s my honest opinion. I loved the people though- they were sweet and understanding. Plus the other customers that were there were really talkative to me, lol.
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August 2023 by Julie LaFever
Have been here several times in the past and had a good experience. This last time on Saturday was terrible. I have never been charged extra for my cuticles, but was this time. My nails are all different shapes. Then was told to oil my own cuticles and apply my own lotion. ALSO, my daughters nails looked TERRIBLE. She asked for the shape of the girl that done hers(square/round) but they were some poor attempt of coffin nails which she would never have chosen. When brought to their attention, Tommy attempted to file them and they looked even worse, all while speaking to others in a language we don’t understand which was very uncomfortable. Before we ever made it home she had them off, she was embarrassed of them. The young girl doing them was very unprofessional, gossiping to the girl beside her and then another tech came up playing with her hair. My daughter is her non confrontational and was very uncomfortable telling her how bad they looked. We won’t be back nor recommend. One should feel better leaving a nail salon, not worse. And they also should enforce a dress code of some sort and oversee the work their staff does.
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August 2023 by Katherine Albright
Amazing experience at Tommy Nails with Danielle! I can’t say enough about how friendly and accommodating she is, I highly recommend her!
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June 2023 by Ashley Hopkins
The pedicurist was great but thats all he did had to wait for nails and the man that did them wasn't great. Didn't shape them right and the thickness of my dip nails was too thick. They look great but are hard to do anything with.
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May 2023 by Michele Thrasher
Because of a serious issue with non-english speaking attendant, we were charged $80 for a simple manicure and pedicure - no dips, no tips, just polish. We were quoted $50 by the attendant. When I went to pay for services, we were charged $80 because the woman used gel polish on my daughter's toes, which was not agreed on. DO NOT RECOMMEND!
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May 2023 by J Adcock
Great place to walk-in. Never been turned away even if it was not long before they closed, they still done my nails.
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March 2023 by Charity Cruz
My mom and I recently came here for pedicures. As a customer of any salon I have never had just a mind blowing pedicure anyways. However, my elderly mother got a gentleman that didn't speak very good English. When she told him what kind of pedicure she wanted he said wine came with it but he never offered it to her. He rushed through the pedicure and it was quite painful for her but because of the language barrier he didn't understand. She expected that since it was painful the pedicure would be flawless but there were a lot of areas that he didn't scrape and lots of rough skin was left on her foot. We've had pedicures before and never had this issue, this visit just wasn't a testament to their previous services.
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February 2023 by milca reyes
i love it there. i’ve been to many salons in cookeville, this one is my favorite. they made me feel comfortable and i felt good. i am in love with my nails. this is now the salon i will be going to.
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February 2023 by Deidre Horton
It did take a pretty good wait to be seen. The service itself was quick and good. My nails look nice and they have stayed on for about 2 weeks so far. Friendly and clean.
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January 2023 by Dawn Marie Smith
I so loved my nail tech that did my pedicure and my nail filling. Claudia was the best that I have gone to I usually go to a different place by my house but I decided to go see how Tommy nails is and I just loved how my nail tech took care of my feet and my nails she was so perfectionl. My feet and nails look so good and I feel so good. Thank you Claudia you made my day.Make appointment with Claudia she is a sweetheart and loves taking care of her customer's.
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January 2023 by Rachel Sawyers
This nail salon has the absolute WORST costumer service I have ever seen. They are nothing but liars and will make you feel like a worthless costumer and do not care about your needs. I have never experienced a nail salon that is horrible. I would NEVER recommend this place. We called ahead to ask about a wait, but they wouldn’t let us make an appointment. When we got there They told us our wait was 5 minutes and we waited close to an hour with NO service. We were seated in the seats for a long time. My mother’s tub lining and a whole in it and all the water drained out. We asked multiple times for it to be refilled and were ignored. The management is extremely rude. Their costumers are not important to them. They clearly do not care about if they have paying costumers or not, so I would take my money elsewhere.Service: Pedicure
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December 2022 by Nicole S
Tommy Nails is awesome. Amber is amazing at what she does and I have been happy with nails every time? I've added a couple of pics...I can't wait for winter/Christmas nails!
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October 2022 by Amber Stanley
I have gotten my nails done at Tommys many times by many different nail techs and I have always loved them. I just got them done by Tommy himself and was very disappointed. The shapes of my nails dont match, he cut my finger, seemed very rushed to get me out, and they are are already starting to catch on my hair after only one week. I would recommend any of the other techs but unfortunately was very disappointed by Tommy
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September 2022 by chassity loyd
Best nail salon in service I've had in a very long time will be going back
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September 2022 by Brooklynne Lichtle
Absolutely amazing. Have nothing bad to say about this place. My nails are always on point when I go here!!! Thank y’all so much! ♥️
