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December 2023 by Jimmy White
Prompt and competent service. A couple of my scripts are comped.
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May 2023 by Meagan E.
If you're considering a membership, do yourself a BIG favor and don't buy bulk, or get a Costco membership and make the drive to Nashville once a month instead of causing yourself the trauma of dealing with Sams in Cookeville. The Cookeville Walmart is wayyy better than Sams in every way, and you pay $0 there! There are a few products that save us $, but the inflation is crazy here just as much as anywhere. The bathrooms are always gross, a lot of staples are out of stock, the cafe is always understaffed and the pizza is usually old and nasty. I'm sure they'd blame Covid as everyone does, but I think it's just mismanagement and thinking they have everyone over a barrel because we don't have a Costco here. The main reason I decided to write this review today is that they outsourced their tire & battery center calls to India. You can no longer just walk in and get your tires rotated and balanced and talking to the poor people in India is soo painful and takes FOREVER. They obviously know nothing about the local store and try their best, but Sams you need to stop outsourcing your calls! And forget trying to talk to a manager to let them know what's not working. They'll never call back and if they do they won't do a dang thing to make much needed improvement. As soon as I can convince the rest of my family, we will be switching to the Costco in Nashville.
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April 2023 by Jenny Y.
Please , Please, Please Don't eat their Sushi .... the owner is so dirty and Rude ( unprofessional) photos attached .. 1. she yells at her employees constantly, calling them names and cursing out daily basis.. 2. There are roaches in their sushi , because they brought in outside supplies , which was kept in their home as a backup supplies... their home was so dirty that i literally threw up ... ended up staying in hotel. I worked for them for 5 days , and had to leave after witnessing everything i saw , that can't be unseen they offered me great pay to work for them , but i refused to stay due to their bad attitude towards their employees and dirtiness... Life is not just about Money , it's all about hygiene and wellness of members... if you care about your health , please stay away from Fuji Sushi Department.
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January 2023 by Sam S.
Lady at the food court was maybe the rudest employee I have seen. If you want good service don't get food at Sam's.
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March 2022 by Walt W.
Clean, always stocked with the items I am looking for at the time. Employees promptly answer questions and seem happy to help you. Checkout has self checkout options which helps when you have few items and the staffed checkouts are swamped. I'm glad to have it here in Cookeville.
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March 2021 by De Roberts
always like going. good prices on food items. nice service
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March 2021 by michael cronin
My wife and I both had our covid shot administer at this pharmacy. George the pharmacist was extremely Professional and friendly and made us feel confident and comfortable about the vaccine. Chelsie also was very professional when registering us. We want to thank the pharmacy staff for all the work your doing to help fight this virus.
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September 2020 by Jenifer Crone
Great customer service. Quick and very friendly staff. I have even received the shingles shot with them.
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March 2020 by Saab Trucking
good people @ receiving and fast unloading
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October 2019 by Jena Cason McCamish
They change the hours, and people are rude that works there. This isn’t the same Sam’s Club that opened in Cookeville. Go back to the way things was. Won’t be renewing our membership, and been a member sense 2005
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June 2019 by David Broyles
To get out the door after you paid for your items is taking way too long. It is terrible for a company to treat you like a criminal when you get ready to leave. The new system they are using obviously is not working but it seems they could care less. Terrible management decision.
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March 2019 by Tracy Cunningham
very good place and great people that work there
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February 2018 by Karen G
EXCELLENT Service!!! Highly recommend! Helpful and very friendly!
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January 2018 by George Holburn
Great serviceve
