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October 2023 by Lindsay [Noah-Emmy] Castelli
Morgan was amazing!! She went above & beyond was so professional, kind and caring and I felt loved & well cared of. Great customer service all around. Coffee, head massage. This is the only place I want to be at!!
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October 2023 by Lori Paradis
I believe Roots salon is one of the best in Cookeville. When I first moved here, I went through four different beauticians before finding a Roots. All of the beauticians are very good?
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October 2023 by Anna Fairchild
I had a wonderful experience at Roots Salon with Maddie Cook! I came in with a general idea of what I wanted, but wasn't sure exactly. I expressed my concerns to Maddie and she exceeded my expectations. I am so pleased with the results and I will definitely be back to see her.
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October 2023 by Izzy Rivera
Receptionist was very nice and offered us some drinks and the young lady that cut my son's hair was awesome and very well informative. Thank you for making my son very happy.
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September 2023 by Erica Leclerc
Savannah was so detailed and took her time to make sure every hair was perfect. Absolutely love her! She did an amazing job. Even helped me find eleven products that will help save my bleached highlights. She is very personable and pleasant. Did a great job on my highlights and tone. I’ve been going to roots for 4 years and have never been disappointed ever! But savannah will be the only stylist I will book with from this point on. So happy!!!Services: Shampoo & conditioning
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August 2023 by Pam Davis
Great hairstylist here. Everyone is very friendly, style talented, and able to answer your questions. Andrea Worthy is a fantastic stylist!
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August 2023 by Katie
Maddie is amazing. I felt like she really listened and asked the right questions to achieve the color I was going for. She went above and beyond my expectations and was extremely friendly and personable on top of it. She trimmed my hair and was careful to not remove any length. I will be a returning customer to her for a long time and would recommend her to anyone looking for a stylist that in the area that knows what she’s doing and cares to really listens to what you are going for.Services: Shampoo & conditioning
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August 2023 by Carrie Rhoad
I had a wonderful experience with Stevie. Besides a wonderful curly cut, she gave me advice on care and products that have improved my hair greatly. Highly recommend for anyone with curly hair!
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July 2023 by Katie Bradley
Maddie is amazing. I felt like she really listened and asked the right questions to achieve the color I was going for. She went above and beyond my expectations and was extremely friendly and personable on top of it. She trimmed my hair and was careful to not remove any length. I will be a returning customer to her for a long time and would recommend her to anyone looking for a stylist that in the area that knows what she’s doing and cares to really listens to what you are going for.Services: Shampoo & conditioning
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July 2023 by G P
I am super happy with the service. Maddie did my hair and it turned out beautiful. She also cut it and gave it more volume.
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March 2023 by Shellby Duffield
Andrea was great! She gave me wonderful blended highlights and made my 5” trim look wonderful. I will be back.Services: Hairstyling
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March 2023 by Carolyn Wolanin
LOVE! This place is so friendly and really knows what they are doing. Bree was my stylist and she was great! Highly recommend.
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February 2023 by Julie Mollohan (Jewels)
Edit: The owner Emily contacted me after me posting my review, and she was absolutely wonderful! She listen to my experience and she was very understanding on why I was so disappointed. She made sure to correct the issues, and invited me back. She hooked me up with a new stylist and it was a perfect fit. She did an absolutely fabulous job, and I am so excited to go back. Thank you for listening and hooking me up with a wonderful stylist and experience!This was my daughter's and I first time coming to this salon. I was supposed to have a consultation and my daughter eye brow waxing. The receptionist upon arrival was very friendly and welcoming, she checked us in and told us it would be a hand full of mins and our stylist would be with us..our appointment time was at 6:00, well we did not get seen until 6:20, then the so call consultation to me wasn't at all what I expected, she wasn't very helpful at all. While I was trying to explain what I wanted I was interrupted, which I thought was rude, then I felt very rushed. She wasn't friendly, she didn't talk to us really, and she made us feel very out of place. Needlessly to say we will be taking our business elsewhere and will not return to this salon!Services: Shampoo & conditioning
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January 2023 by Elisabeth n
My daughter and I went in to get color and cut. I was told it would be 150.00 when I made the appointment in November. The girls are nice. Brought in the photo of Khloe Kardashian color and style she has. I was told it would cost 220.00. I asked why and she said she is the more experienced stylist. I went with it.I ended up with some a dry hair trim, highlights the toner. Then I wondered why she used a toner and color shampoo which cost more. I now know it was to hold the color so I could not see the actual orange tones in my hair which I now see after a month. The issue was when I called I was told it would be about 150.00. In the end it was 220.00 for myself then 190.00 for my daughter. My daughters hair is bad now. Ir was dry the cut is uneven and orange different colors are now able to show. hair is a mess and so dry. The cut was bad. Total spent was 430.00. Now in one month I have to redo it. I am not sure the difference between the stylist my daughter had and one I had. Other places to go for mush less with more experienced stylist.Service: Hairstyling
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January 2023 by Shelia C.
I was not pleased with the last service there. Maybe due to overbooking or not paying attention to time, I had to wait 45 minutes after my appointment time before I was seen. The person was shown a picture of how I wanted the back cut, yet she chose to do something totally different with discussing it with me. Lots of gaps, embarrassing actually. The owner refused to contact me despite multiple attempts to reach out to her. Will never return. Beware...just because they have a license does not mean they can style or cut hair.