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October 2023 by H. D.
The tellers are absolutely wonderful at this branch. I go out of my way to go to this location, even if getting into the parking lot is a bit tricky during traffic congestion.
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September 2023 by A N
Friendly fast and efficient. Great customer service
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September 2023 by Cindy Kenney
Everyone at the branch on Jefferson were so helpful and made setting up our account and to choose the right options to fit our needs
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July 2023 by Alyssa Neal
Im giving a one star because this new consultant thing they are doing is invasive I don’t need help with finances if I needed help I’d ask, and I don’t need to be called everyday or at all from the bank asking me why I haven’t put money into an account yet and asking me to make a deposit over the phone? The policy says 30 days and I’ve already deposited a check and I’m waiting for it to hit my account. Idk something about this just felt invasive and way to much.
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July 2023 by Geraldine Mahan
I Would Highly Recomend Regions Bank To Anyone ! They Have Been My Bank for a Great Number Of Years. Very Professional and Goes Above and Beyond For Customers.
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May 2023 by Andrew Golembieski
I set up a new account this week, the people are very kind and seem eager to help. I can’t speak for all of Region locations, but I can truly recommend this branch. I don’t have her card available at the moment, but the lady that helped me was a treat to chat with. She walked me through the process and helped me figure out the best account(s) for me.
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May 2023 by Donna Faith
Speedy.
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November 2022 by Skeeter Flowers
Every visit I have made to this bank was a positive experience. All of the employees know me by name and find ways to help in a professional manner. I am so glad to be a member of this branch.
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November 2022 by SCOTT NIELSEN
Excellent customer service here. Good parking.
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September 2022 by Allison Cole
They have the least friendliest workers out of any of the Regions branches in Cookeville. They’re rude and seem bothered to help you with any task. Mind you I understand how customer service works and that’s not it. It doesn’t hurt to be nice or act like you enjoy your job. I only had to go there because it was a Saturday and that was the only branch opened.
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July 2022 by Luis 7
Parking is a mess! Spaces are very small.
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February 2022 by Teresa Tomlinson
The ladies in drive-thru are always so nice.
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October 2021 by Joseph Ethan Price
Don't expect to get any of your money on a Saturday they will tell you they don't have it
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January 2021 by Doug Rudder
Regions bank is busy and they are shorthanded but you can ( bank on them )
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November 2020 by Valerie Faler
Very slow service. Drive thru is often backed up out to the road and the wait sometimes is about 30 minutes.