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November 2023 by Kevin W.
We ordered our thanksgiving meal here and it was very good! The only complaint with the meal was the mashed potatoes wasn't very good as far as texture it was more of a potato soup but flavor was very good , the turkey was moist and skin was very crispy and browned perfectly , the deli service was awesome and I love how clean and beautiful the store is
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November 2023 by Shelly Copeland
If I could give them 0 stars I would certainly do so! They are by far the worst pharmacy I have ever dealt with! Luckily, I decided to RECORD my call attempts to transfer my prescription, because KAY treated and talked to me in an extremely RUDE and condescending manner, as I was told my transfer was not sent to the pharmacy that I informed PUBLIX I was transferring to, AND that had unsuccessfully attempted to complete said transfer, NO, NO, KAY informed me in her obnoxious tone that they transferred 1 to a pharmacy I have never even CONTACTED, which I also now have verification had no request from me and they do not know why my prescription was sent there. I intend to complain to upper management and provide all said documentation in hopes that no one else should ever have to be stereotyped and treated the way I have been the last 2 days by this pharmacy. I used this pharmacy simply because I enjoyed shopping at Publix (even though their prices are the HIGHEST in town) BUT I will NOT be back to this store for any reason! BEWARE of this pharmacy they obviously make their own rules, and they claim they have no pharmacy management in place to deal with complaints.
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October 2023 by Corey Hinton
I used to use another grocery store’s pharmacy in town and was constantly having trouble getting prescriptions filled on time, along with other problems. I love this Publix pharmacy! The staff is always kind and courteous and they get prescriptions completed quickly!
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September 2023 by April Langford
When our normal pharmacy was out of the medicine my toddler needed, I called Publix to find out if they had it. Less than 30 minutes till close, and Brandon called my pharmacy and waited on hold for 15 minutes to try to request our prescription and get it filled for us. Though unsuccessful (not his fault), he even took the time to call me back and let me know. Thankfully our provider was able to redirect the prescription, and Brandon assured us he'd fill it first thing the next morning.
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July 2023 by Gordon Vasseur
PUBLIX has Dina, a pharmacist who would not accept my disability and refused to give me a medication that she had a script for and my cash. I was in severe pain from a gout flair up. Dana had absolutely no concern about my pain and insisted that I sign something in a more legible script. When I objected, Dana refused, and then so did I. After cars were backing up in the drive thru. The store manager showed up, Russell, and when I asked to see something that required me to be a better writer. He kept my cash. He could not and decided to give me the script I had paid for. He then told me never to come back to Publix. A great way to treat a long-time customer.
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March 2023 by Brenden F.
I had been trying to get a prescription filled at this pharmacy in Publix, the pharmacist was very hateful when I tried to phone in and ask questions regarding what the issue was, she raised her voice at me not answering my questions but repeating a policy that had nothing to do with the information i needed to get from her. After she repeated the same policy 3 times and failed to answer my question i matched her tone with my voice to say hey your not listening I'm trying to ask questions, at that point after she yelled at me 3 times she said because i raised my voice once she was hanging up. WILL NEVER USE A Publix pharmacy again due to this experience.
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February 2023 by tina long
Love this pharmacy, always excellent service. quick and easy
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February 2023 by Marilyn D.
Love coming to the Deli at Publix. Fresh bread, Boars Head meats and friendly staff. Great selection of groceries for road trip snacks
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January 2023 by Brenda Joy
Pharmacist covers for the actions and mistakes of other employees. Husband was picking up prescription, we use good rx, tech didn't give us the right price, we questioned it. She said it changes every day. We said it still isn't right. She actually made a face at us. So I looked it up again, and she was wrong. We went back to the store, the pharmacist actually argued with us too. We showed her his good rx number, and OMGOSH, it came out to what it usually costs us. Pharmacist says, it's not the right price , we said that's what we pay every time! They are rude and incompetent!
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December 2022 by Leigh Anna Mann
super friendly staff & excellent food
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November 2022 by don't worry
Horrible service!! I help out and older gentlemen (78) he had an emergency and needed his inhaler they told us he would have to wait 3hours or just go to the hospital! Smh so he decided to move over to wallgreens and they messed up and sent his info to cvs instead.. I don't recommend this place they don't seem to care much.
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October 2022 by Stéphane GB
Great selection of products, including a selection of hard to find foreign snacks. Well stocked, clean and overall pleasant atmosphere. A little bit on the pricey side though, especially for the area.
Staff are always engaging and friendly.
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March 2022 by Suzanne Weeks
Quality is always good. Bakery is wonderful. Employees are very helpful! What’s not to like?
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December 2021 by Carol E. Davis Coker
Publix is a clean and wonderful place to shop!
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March 2021 by Yolanda Arguelles
I moved my prescriptions from Walmart to Publix’s Pharmacy when they first opened and have not looked back. Brandon is amazing and always so helpful when I need something. To be honest all the employees are great! Thank you for coming to Cookeville and I recommend you guys all the time!