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February 2023 by Heather Jones
I have been bringing my dog here for 2 years for a shave and nail trimming. He is about 18 pounds, I have never been quoted more than 2 hours and that length of time was due to him getting a break halfway through for his anxiety. I was perfectly happy with my services until today. I had a scheduled appointment at 10 am, when I went to drop off my dog (on time), the staff member (Bella H from my confirmation email) stated that she had another dog in front of him that would take \\\"at least an hour and a half\\\" and therefore my dog wouldn't be ready until 12:30 \\\"at the earliest.\\\" They definitely have his anxiety documented as it's been mentioned in the past, and she intended to stick him in a kennel for nearly 2 hours before even touching him, not to mention the break he normally gets. How can you justify a 2 hour wait after a SCHEDULED appointment before beginning? You can't, there is no excuse - if you were short staffed you should have reached out before the appointment time. My husband informed her we would need to reschedule as I wouldn't be available to pick him up that late, and she proceeded to give him attitude saying we should plan for \\\"at least 3 hours.\\\" We will not be back after this, and I always tipped 20-30% - great job losing business Bella. I hope next time you have a scheduled appointment they make you sit in a smelly lobby for 2 hours.
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February 2023 by Gloria McCracken
Showed caring and gentleness for our fur baby. And good cut!
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January 2022 by Jane Kissane
My dog has always had difficulty with nail trims. She HATES them! Amber cut her nails and my dog was quiet and composed during the whole 10 minutes! Amber is da bomb!
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November 2021 by CAROL LEE
We love Amber, she takes good care of our 4 pups \\u0026 does a great job.
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October 2021 by Maria Hunter
Amber was professional and helped me take care of my girl immediately. I needed her toenails clipped as they were causing her issues and Amber helped me squeeze her in. I also set up a full grooming for 2 wks later. She was a god sent! Thanks very much Amber. from Freya and Maria
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October 2021 by Cameron Colin
I got a dog and my poodle-owning mother said to get him groomed at Petco. They needed a rabies shot record but that’s all. They gave me a bag of treats and a report card that said Mordecai was a good boy. Definitely gave me what I wanted when I asked for a complete shave.
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September 2021 by Alexus Alcorn
We had a wonderful experience at Petco grooming! Amber S. Was so friendly and did exactly what we asked! Nova G was well taken care of and we will definitely be back! Nova loved her experience so much she gave Amber a kiss before we left! I felt a little uneasy about sending her to a new groomer, but I know it was a good experience based on how Nova acted when we picked her up!
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September 2021 by Jessica McCulley
Great groomers did a great job with my hyper aggressive maltese ?\ Wish I could have paid in salon
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August 2021 by Regina Bates
Jasper loves to see and spend time with Michelle. The entire crew is amazing and so polite, you can really see the love they have for the fur babies that go see them.
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August 2021 by Lydia Suttle
My 1.5 year old half cocker spaniel, half mini Aussie, is very timid and wary of strangers. And his breed requires a specific cut. I’ve been to other groomers in the area and PetCo gave my dog not only the best cut and bath he’s had, but also provided such a calming and reassuring experience for both him and me. The groomer met with me when I arrived and we discussed what he needed, and she was immediately sensitive to his timid nature and assured me that they would go easy with him and stop if he got too overwhelmed. The appointment only took an hour which shocked me (considering it was a Saturday afternoon) and when I came to pick him back up, he was all ready to go. Best value (significantly less $ than competition) and best experience I’ve had with my dog. I will be using PetCo anytime he needs a trim!
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June 2021 by Carole “RidingLifeOnWings” Hargis
We loved our experience here and my friends dog loved her spa day thank you Amber S you and your staff are a 5 ⭐
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June 2021 by Debby Fewox
Good to feel your pet is being cared for while being groomed. My little dog has not liked being droomed, but they said she did fine and she didn't seem stressed when picked up from your store.
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April 2021 by Vicki Selby
I had my dog groomed there and they did a good job the first couple times. Then they shaved her tail. She is a shih tzu. They shaved a huge spot on her chest. There is no hair at all on her chest. We called them. They were RUDE!! Will not ever go back!!
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March 2021 by Google user
The staff was friendly and timely. My large dog looked and smelled awesome.
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February 2021 by Dylan Rhodes
Staff lied and was extremely rude. Wasted a 45 minute drive for a grooming appointment they wouldn't let us do.
