“The girls up front are always helpful and friendly. I've been doing business here for several years. The service tech is a wizard when it comes to repairs on anything electronic. The cell service is through Verizon at half the cost.( SELECTEL IS THE CARRIER.)”
“I went to David's store because I was unsure what to do after a gentleman knocked on my door and tried to sell me a new tv service. He pressured me into signing up and I was not sure if I done the right thing. David's staff helped me out tremendously and addressed all of my concerns and even consulted with me about all of the services I have -phone, wifi and tv. They got me a much better deal and saved me money. I walked out of there knowing I put my trust in the best place in town. thanks a million.”
10AM - 5PM
889 S Jefferson Ave E, Cookeville
Mobile Phones
“The lady Leo in the cookeville TN location on Jefferson was so super nice and super quick… she walked me thru everything…she’s super seeet.. shes a keeper…”
“good place great customer service : i went in with issue with my phone and instead of them trying to sell me another phone they told me to take it and try have it fixed cause the phone is high dollar i really appreciated that::: got to give the shout out to Shana Turner for helping me”
“Great First Experience – Shoutout to Caleb!
Just signed up with T-Mobile recently and honestly, I’m super impressed so far. The service has been solid, and the switch was way smoother than I expected.
Huge shoutout to Caleb who helped me out during the setup process — he was awesome! Super friendly, patient, and really knew his stuff. He took the time to explain everything in a way that actually made sense, and didn’t make me feel rushed or confused like some other places do.
If this is what customer service is like at T-Mobile, I’m glad I made the switch. Thanks again, Caleb — you made a great first impression!”
“John Brooks is honestly the best! Anytime I need anything at all, he is there as soon as he can be. I always get a response from him within minutes and any issues that I have are fixed by the end of the day!”
“I just recently visited the Verizon wireless store in Cookeville Tennessee on Jackson Street. I’ve done a lot of business at The Store over a long course of years and always been happy. Went in with a malfunctioning, breaking down, android phone. This is more than once this has happened to me with android. First associate I talked to didn’t catch his name. He was very helpful in giving me advice on how to resolve this. I followed his instructions and ordered a brand new Apple iPhone through the Apple website. Definitely the best choice of how to purchase a new Apple iPhone, so big thanks to that salesman for the advice! I returned yesterday to the store, having received my new iPhone through the mail from Apple, and I was ready to make the switch. Coincidentally , an old friend of mine, Travis Burton was working, and he helped me through getting changed to the new iPhone. Big thanks to Travis for his help! The work he did for me, and the advice he gave me all worked perfectly! This was nothing more than a smooth easy transition to a much better phone and getting rid of a catastrophically breaking down old one. I have been a loyal Verizon customer for over 20 years and these are the reasons why. Always been happy with them and their service. Thanks again guys at the Cookeville store for your exceptional help!!!”
“I want to thank the manager Jax and the sales representative Alie with their expertise in their knowledge with helping me with my phone and allowing me to ask endless questions and assisting me with my device. Their phenomenal customer service was warm and welcoming. I am beyond thankful for their hospitality and I hope they continue their positivity throughout their tenure with AT&T. I will forever give high praise to these two and I am beyond thankful for their experience and allowing me to navigate my phone a lot easier.”