10AM - 7PM
889 S Jefferson Ave E, Cookeville“The lady Leo in the cookeville TN location on Jefferson was so super nice and super quick… she walked me thru everything…she’s super seeet.. shes a keeper…”
“I went to David's store because I was unsure what to do after a gentleman knocked on my door and tried to sell me a new tv service. He pressured me into signing up and I was not sure if I done the right thing. David's staff helped me out tremendously and addressed all of my concerns and even consulted with me about all of the services I have -phone, wifi and tv. They got me a much better deal and saved me money. I walked out of there knowing I put my trust in the best place in town. thanks a million.”
“The girls up front are always helpful and friendly. I've been doing business here for several years. The service tech is a wizard when it comes to repairs on anything electronic. The cell service is through Verizon at half the cost.( SELECTEL IS THE CARRIER.)”
“good place great customer service : i went in with issue with my phone and instead of them trying to sell me another phone they told me to take it and try have it fixed cause the phone is high dollar i really appreciated that::: got to give the shout out to Shana Turner for helping me”
“Found my cell phone charger wasn't working and I was driving across country. Stopped at the tmobile in Cookville. They couldn't have been nicer. I got the wrong charger and had to go back in. They made a frustrating situation easy. Thank you!”
“The manager here, Zach, is awesome. I had a situation where I felt I was charged a fee I shouldn't have to pay. Zach listened to my my take on it and did not hesitate to issue a refund.. He's definitely the kind of manager you'd like to talk to if you ever need to "Talk to the Manager." Thank you, Zach!”
“I just recently visited the Verizon wireless store in Cookeville Tennessee on Jackson Street. I’ve done a lot of business at The Store over a long course of years and always been happy. Went in with a malfunctioning, breaking down, android phone. This is more than once this has happened to me with android. First associate I talked to didn’t catch his name. He was very helpful in giving me advice on how to resolve this. I followed his instructions and ordered a brand new Apple iPhone through the Apple website. Definitely the best choice of how to purchase a new Apple iPhone, so big thanks to that salesman for the advice! I returned yesterday to the store, having received my new iPhone through the mail from Apple, and I was ready to make the switch. Coincidentally , an old friend of mine, Travis Burton was working, and he helped me through getting changed to the new iPhone. Big thanks to Travis for his help! The work he did for me, and the advice he gave me all worked perfectly! This was nothing more than a smooth easy transition to a much better phone and getting rid of a catastrophically breaking down old one. I have been a loyal Verizon customer for over 20 years and these are the reasons why. Always been happy with them and their service. Thanks again guys at the Cookeville store for your exceptional help!!!”
“I want to thank the manager Jax and the sales representative Alie with their expertise in their knowledge with helping me with my phone and allowing me to ask endless questions and assisting me with my device. Their phenomenal customer service was warm and welcoming. I am beyond thankful for their hospitality and I hope they continue their positivity throughout their tenure with AT&T. I will forever give high praise to these two and I am beyond thankful for their experience and allowing me to navigate my phone a lot easier.”