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April 2024 by Jessica Kern
This is the only McDonald's around Cookeville that doesn't screw up your order.
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April 2024 by Branda Hutson
By far the worst McDonald's in the area. They can never get an order right. You always have to wait. Ya order diet coke ya get Dr pepper. The lady manager in the morning always thinks it's a joke and funny when you have to turn around after waiting 10 minutes for your food and half of it's cold and the other half wrong she just laughs and makes it seem like a joke like ohh they messed up your order again. Lady it never been funny. Never will be. When I'm ya do have to walk in for an issue with the drive thru they all look at you but never want to help you out. I've wasted hundreds of dollars over the last two years on this place for them to very rarely get it right or even hot. We've even had a raw quarter pounder before. That was real disgusting. Stay away go to the one on Willow instead and save yourself the headaches.
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April 2024 by Samuel Sooknanan
It is very clean, the food is good, but the service is terrible, takes forever to get food out, especially in the drive-thru. Very mediocre.
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April 2024 by Jewel Cote
I have never had a worse experience in the Drive-Thru. We were trying to decide what soda we wanted. We told her a coke the menu kept flashing so we didn't know what they had , Example - whether it was Mr pibb or Dr pepper or Sprite or stary. She told us to drive forward four times while there was a large truck in front of us. We were unable to move and we didn't even finish our order. This place is pathetic the service is terrible I would not recommend if I could give it zero Stars I would.
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March 2024 by Christianna Ybarzabal
Need more staff, waaaay too long of a wait for just a burger, needs a manager, but still good food. Had to wait even longer bc some food was missed from my order.
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March 2024 by Allen Hall
I don't eat McDonald's.
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March 2024 by Ryan Heath
Hey 3 stars is above
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March 2024 by Karl Peter (KP)
Typical McDs. Order on app fast and efficient. Right off the freeway for a quick stop and go...
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February 2024 by Angela Pientka
Fast and friendly.
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February 2024 by Jonathan Bowen
Fries
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February 2024 by Alyssa Neal
Order is always wrong and they refuse to ever make milkshakes. We literally all know you just don’t want to do it.
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February 2024 by Elizabeth Bickel
Parking: Good parking not a lot of room due to drive through to pull out and some people can't drive and don't pay attentionKid-friendliness: Was closed due to weather so kids couldn't play they usually are good about it
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January 2024 by Cecil Moore
Food is horrible, I never get what I order and service is below
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January 2024 by Annette Garcia
Pretty fast,, fries barely
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January 2024 by Jason Sapp
1st time this has happened, but ordered hotcakes this morning at the drive thru and they were HARD. Lol like how do you even make a pancake that's hard? The plastic knife wouldn't even cut them. Crazy...