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June 2023 by Juliette “Jules” Aurora
In 2018 or 2019, I came here for my first bridal appointment. I was so excited! Was told my dream dress was there, only to be told when I arrived that it wasn't and I was lied to. Got mad at my family for asking to take pictures, even though the people beside us were. I left in tears. They tried calling me the next year, but I didn't answer. That's how upset I was. Four years later, and as a bridal consultant myself now, I use this experience to know how NOT to treat brides. Girl up front was the only nice person there.
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July 2022 by Bailey Brown
I absolutely love the dress I purchased here! The alterations place they suggested (The Studio Cookeville) also did a fantastic job. The dress was a bit pricey but it is extremely high-quality. For anyone reading just so you know they close at 5:30 and not 6 PM Monday through Friday :)
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May 2022 by Abby Elliott
My fiancé went here to get a suit and they fitted him for one and had to order it, not a problem. But when it arrived and he tried it on it was ten times too big. When he expressed that it did not fit, they acted like that was how it was suppose to fit/look. The jacket went to his knees and it looked like he had shoulder pads and the pants didn’t fit either. I’m not sure if the person who measured him just doesn’t know what they’re doing, but if we’re paying 250+ to RENT a suit it needs to fit correctly. We ended up going to jcpennys and found one that looks perfect and is about 100 dollars cheaper.
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May 2022 by Acelynn McCloud
This was one of the best experiences I have ever had dress shopping. The staff there was very nice and the prices were great. In the future I will definitely shop here again. The staff treated me well compared to many of the other stores. In many stores the staff has treated me poorly due to my size. They made my day.
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May 2022 by Emy McCloud
I have never had such a wonderful experience. The ladies made us feel so welcome. They helped us find the perfect dress!!!!
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April 2022 by Sue Mathis
Was greeted when I came in. Was shown my the area where the sale prom dresses were. I had questions about sizes and some dresses. The only worker there was busy with a wedding order. I finally had to leave.In response to owners reply, thank you for responding, but I did find another dress. If I am in need of a dress in the future, I will check in with your shop.
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December 2021 by Cabrina Thornsberry
I don’t usually write reviews but wanted to make a note on here because I wish I knew before I went.There was only one girl working trying to do a million things (bless her, this isn’t her fault at all bc they need more staff.) I called that week to see if they had certain styles that they had on their website and they said they did but when I got there, they didn’t have any of them which was pretty disappointing given they told me 2 days earlier they did. I found a dress I really loved but it was way out of my budget. So curiously I searched to see if I could find it somewhere else and it found it several hundred dollars cheaper.. so they are pretty over priced! Moral of the story is they don’t have a ton of inventory right now, may be because they are renovating or waiting for shipping, and they are pretty over priced. Super great and helpful workers though!! I hope someone finds this helpful.
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August 2021 by brynn hagar
The staff was very nice and more than happy to help with what I needed. Definitely recommend!
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July 2021 by Cabrina Pascarella
I don’t usually write reviews but wanted to make a note on here because I wish I knew before I went.There was only one girl working trying to do a million things (bless her, this isn’t her fault at all bc they need more staff.) I called that week to see if they had certain styles that they had on their website and they said they did but when I got there, they didn’t have any of them which was pretty disappointing given they told me 2 days earlier they did. I found a dress I really loved but it was way out of my budget. So curiously I searched to see if I could find it somewhere else and it found it several hundred dollars cheaper.. so they are pretty over priced! Moral of the story is they don’t have a ton of inventory right now, may be because they are renovating or waiting for shipping, and they are pretty over priced. Super great and helpful workers though!! I hope someone finds this helpful.
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July 2021 by Karen Pruitt
We have always bought dresses from this store and will continue to purchase here we have tried other local stores but the customer service here exceeds your expectations they truely go above and beyond for anyone The girls there really are knowledgeable and friendly and Mystina will truely do whatever possible along with the owner Cindy to make sure you find what is budget friendly and beautiful also the layaway service is a huge plus. They’ll answer any questions you may have & won’t pressure you to go over your budget. HIGHLY recommend. There’s a reason they’ve been in business for so long. Good people, good service!
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July 2021 by Jessica Green
The staff was very helpful and extremely nice. They were very organized and clean as well ! It was a very easy experience for me !
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May 2021 by Shanae Tyree
Beautiful dresses.... but not many options if you are a size 10 and up
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February 2021 by Krislyn Jenkins
They were absolutely amazing helping my sister for her senior prom! I bought my senior prom dress in 2018 and loved it! They are so amazing!!
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November 2020 by madison jones
LOVE THIS PLACE!! I have gotten 3 dresses from this place and 2 tuxes and have been satisfied every time. All the staff is so friendly and knowledge about what they are selling to you! I wouldn't go anywhere else to get a dress.
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October 2020 by Terry Gonnion
If you make a mistake you fix it. If you can't fix it, you compensate. That is good customer service. You failed to provide good customer service today.
