Kroger Pharmacy in Cookeville, TN is known for its dedicated staff committed to helping customers lead healthier lives. The pharmacy offers a range of services, including vaccinations for Tdap, measles, shingles, and flu shots, as well as prescription refills and clinical advice. Customers appreciate the pharmacists for taking the time to explain medications and potential side effects, easing concerns about their health. Many reviews highlight the informative and patient nature of the staff, particularly praising a pharmacist for being supportive during challenging health situations. While there are mixed experiences regarding general store employees, with some reports of unprofessional behavior, the pharmacy staff consistently receive positive feedback. Customers find the online tools helpful for managing prescriptions conveniently. Overall, Kroger Pharmacy stands out for its knowledgeable pharmacists and commitment to customer care, making it a trusted choice for local residents seeking health-related services.
Every time I call this pharmacy they seem to be inconvenienced that I’m asking them a question. The pharmacy techs are very impatient. I know it’s a stressful job but there’s no reason to take it out on a customer calling with a very basic question.
July 2023
This is the worst place ever! Just moved my business after many years.
April 2022
I absolutely LOVE getting hung up on by your technician when I’m asking how to transfer my husband’s insulin to another pharmacy that actually has it in stock. It’s not like my husband NEEDS his insulin to live or anything... Thanks for the superior customer service, per usual, Cookeville Kroger pharmacy. ?