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October 2022 by Mike
Horrible experience. Dropped my wife’s wedding ring off for repair. Was told a week to a week and a half. Called so many times and was told they have a family issue-understandable. 7 weeks later after telling them I was coming to get my ring they repaired it. First thing was I was still charged. Wife noticed they never dipped the ring after repairs. Two weeks later same prong broke off. Called back so many times and went to the location with the door locked. I just want my money back at this point. I do understand family situations but to disregard all your customers for months is horrible service. We all have stuff that happens but we still have our responsibilities. Don’t leave a message-no return call.
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September 2022 by Lisa P.
Took husbands Ring to be-Sized Watch to be Cleaned, Polished and new Battery. It took over a Month+ to get Items done/Back!! Recently took my Engagement Ring in for Repair (Prong bent) and Cleaned/Polished. NO ONE there. CLOSED! No answer on Phone nor a Courtesy message informing Customers. While "waiting" to see if ANYONE was Inside... 6, I Say SIX (including myself) Customers waited and "had Discussions" on their Methods of Running a business. Understandable that Illness/Sickness or something of that sort, may be the case for MULTIPLE Closings (Consecutively)! But "Sign on Door" expressing such and/or Message on Phone recording would be Sufficient as not to LOOSE CUSTOMERS!
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September 2022 by Kat M
I recently dropped eight watches off just to have the batteries replaced. A week later I have had no communication that they are ready or that they are not ready. I have called and left messages several times and have had no answers back. I drove by during business hours on Friday and Saturday and the store was closed but the phone message did not indicate why or when they would open again. I truly hope that the folks that work there are healthy and nothing is wrong.
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August 2022 by Soo Zieque
Always use judds for any repair. Great work always, fair price and great people to work with. Would never go anywhere else!!!!
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May 2022 by Jerry Brown
The best place to get jewelry owned are the best of help always to fine your Best suited for you! Jerry Brown
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September 2021 by Mary Cantrell
Fantastic job cleaning my ring. I’ve been here a few times they always provide excellent service, quick and professional! Highly recommend them.
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March 2021 by allen walker
Judd's Jewelry is the only shop I go to for watch service. The owner is a master watch technician. He works quickly and charges a fair price.
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January 2021 by Randall Henley
Very good people , will do business with them !?
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December 2020 by Terri Gradwell-Banks
I went here with a small broken clasp..$80 for a clasp bit steep..ask for an estimate is what I wold recommend
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October 2020 by Randell Daugherty
Best store in town to find high quality diamonds
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June 2020 by Steve Moore
I went in Judd's Jewelry with a self winding watch that was gaining time and running very fast. Tommy opened it up, explained exactly what was wrong with it and fixed it while I was there, for a very reasonable price. He also guaranteed his work. Now my watch keeps perfect time again! I recommend Judd's Jewelry to anyone who expects excellent personal service at a great price.
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March 2020 by Shirley LaFerney
Great local jeweler. Great service. Engraving, cleanings!! Support local business!!
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February 2020 by Jennifer Litchford
Slow getting rings sized...beautiful items for sale
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January 2020 by Josh Loftis
Great place. I had my watch worked on. He got me right in and fixed it super fast. Great guy just ask for the watch doctor haha.
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December 2019 by Jack Freeman
Nice people to deal with
