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August 2023 by Claire D
Would not recommend. Our stuff ended up having to be split across 2 trucks for our cross country move because of their poor management. They also took apart furniture they shouldn't have, then put it together incorrectly with missing pieces. We found a large piece of one of our beds hidden in the corner of a bathroom where no other items were unloaded. We also received some of someone else's stuff, which makes me wonder how much of ours didn't make it here. Working with them was a nightmare and only added extra stress to an already stressful time.edit: to say that "some items" needed a separate truck is quite the understatement. Over 6000lbs of the 13000lb move ended up on the second truck. Seemingly no effort was made to keep disassembled furniture sets together, which led to multiple beds and desks only being partially reassembled with pieces still being found in random boxes. I understand that the source of the issue came from outside of the local office, but we hired Freddy Duncan to ensure a certain level of service that we didn't come close to receiving. We didn't get our money's worth, and instead heard nothing but deflection of responsibility.
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July 2023 by Michael Ball
Needed to move recently from Cookeville to mid-western Virginia. Called Freddy Duncan and Sons for an estimate. After a review of our place, we received a quote which is what we were hoping for. The movers arrived two weeks later and did an outstanding job which took most of the day.The next day, we arrived at our destination. I wasn't sure how to pay and the truck had not arrived yet. Called Freddy Duncan and Sons office, and spoke personally to Freddy. He gave me a link where I could pay for services rendered. After that was done, the movers arrived and offloaded.I am so glad we were able to get such a fine company to move us. It really removed a lot of stress for this move. I recommend Freddy Duncan and Sons to anyone planning a move soon. You can't go wrong. Thanks guys.
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May 2023 by Rich D
I've had the occasion to use them twice; once to move an oversize door to my new house build (they were very accommodating when no one else would move the door) and recently to move us to the new house. Both times Charlie was great. Charlie and Jacye handled the move which was done quickly and efficiently without incident. Freddy has my recommendation.
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March 2023 by Floyd Helms
Great place to have your item stored. Mr. Duncan and Son's are well known in storage units.
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February 2023 by Kreg Vaughn
Excellent, they were friendly efficient and easy to work withThe guys did a great job packing the truck and trailers. Have used them in the past and highly recommend them.
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February 2023 by Mary Beth Nead
My friend was moved from her home to a condo today. I was very impressed with the care that was taken and how helpful both men were. Hats off to Ray and Greg!
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November 2022 by Alexandria Dishman
Greg, Taven, and Lucas moved us out of our home over the weekend and did an incredible job! They were honest, personable, and extremely helpful. We are so thankful for them!
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October 2022 by Daniel Mayfield Jr. (theScoutingDaniel)
Freddy Duncan storage and moving is one of the most professional moving companies I have ever used. The movers were super polite and safely moved everything in a timely manner, despite having to climb up and down a hill and then steps inside the house. Great customer service from the movers and the company. I hope I don't move again but if I do I will call Freddie Duncan and Sons.
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September 2022 by Richie
My wife had contacted the company about moving an upright piano. She was told that they could do it on a certain day, but unsure if the time. She got a phone call the day of and was told that they were 15 minutes out. We were never given any prices until they had put the piano on the furniture dolly.30 minutes later and they're done. We're charged $480. $120 an hour and a minimum of 4 is the policy.I'm seriously in the wrong business.
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July 2022 by Gary Dawes
This was our last move and the best move ever! The process was flawless from start to finish! Adam B., Lucas, and Jakob’s were super. Not one piece of damage on the entire load. Thank you so very much.
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April 2022 by Penny Kimsey
We could not be more pleased with the work your 3 men did for us today. A lot of work for a very reasonable price. If your looking for movers you will not find better then Freddy Duncan and sons movers.
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October 2021 by Kevin Vedder
Freddy Duncan & Sons offers exceptional service and professionalism. The movers we had, Ray and Adam, were friendly, courteous, professional, and considerate. We are new to the area and if we ever need moving services in the future, Freddy Duncan will be the only place we use. They are outstanding and as such very busy, so schedule with them ASAP before you need their services. They are also very reasonable in their rates as we've unfortunately had to pay much higher rates to other companies for significantly lower quality,
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October 2021 by Avery Sexton
Needed help to unexpectedly and rapidly move a family member across town. They worked us into there schedule, had all the boxes we needed, and completed the job faster than estimated. Very nice staff, easy to work with and extremely helpful. Highly recommend you give them a call for you moving needs!
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May 2021 by Topo Gigio
Disorganized mess of a crew. Didn't show up on time. Showed up without the right tools. Didn't do what they said they would do. Damaged belongings... uhhh.. Save yourself some stress, use ANYONE else. Watch your bill too!!! They tried to pull a bill stuff job on me. That's all I'll say....
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April 2021 by Jackie Holloway
Didn't have any thing available
