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January 2024 by Norma Peek
Holly is a very pleasant person. She always has a smile on her face. I wouldn't bank anywhere else.
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January 2024 by Clint Spivey
Holly is an absolute wonderful worker, her customer service is BAR NONE!! Especially in todays times y’all are lucky to have her!
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January 2024 by Josie Anderson
Props to Kaitlyn!! She always has a smile on her face, and has the greatest customer service. She is the BEST!
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December 2023 by Paul Sparks
The various people we have interacted with at The West Jackson branch have always been pleasant to work with and helpful. They were especially helpful with handling of my dad's account after his death a few years ago.The website is not as easy to use as we would like, but we are able to manage automatic payments and do the most common things we need.In a recent trip through the drive-thru Kaitlyn was very efficient and pleasant to work with.
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December 2023 by Jill McDermott
Holly in the drive thru is so friendly. I always love seeing her when I come by! She is easy to work with and makes each transaction fast!
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December 2023 by Elyse Bybee
Ms. Holly was so kind and helpful today when I deposited my check into the bank thru the window!!! I am from Jackson County so I don't really use this one in Cookeville very much and she was very nice and I really appreciate her for that!!!
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December 2023 by Noah Gray
Love coming through the drive-thru with my mom. Kaitlyn and Holly are so much fun to talk to. They can brighten your day! Go FFB!!
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November 2023 by Crystal Roberts
Holly and Kaitlyn are awesome. Very professional. Great customer service. Always with a smile!!! We choose to come to come to Jackson street verve’s Algood because of these two young ladies!!!
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September 2023 by Adriane Madison
Holly, is absolutely amazing! she’s so nice, always talks and cuts up with me every time i see her. she def deserves a pay raise!
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September 2023 by Jasmine Gentry
Holly is friendly, and helpful. She does her job in a timely manner with respect. She's also good conversation!
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September 2023 by Gayle Gaw
Always look forward to seeing Holly at the drive-thru. She always has a smile and brightens my day. Great service
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August 2023 by Connie Randolph
I’ve been with this bank for 7 years and love the relationships we have built! Holly and kailyn at the window are always extremely friendly and when Holly hears me in the front she always comes to say Hi! I can pull up drop off and go, don’t even have to give them my info! Fast and efficient! Love love love my hometown bank!!
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July 2023 by Dale Coffey
Great place to handle all your banking needs. Everyone is very friendly and knowledgeable. Lidell, Kelly, Bryan and Holly always make my banking experiences fast and easy. You'll always leave there with a smile on your face. Great job!!
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July 2023 by Anna Pippin
Highly recommend this bank! Went through the drive through to make a deposit and Kaitlyn told me about their CD rates at 5.3%, I opened one immediately thanks to her. Appreciate the great customer service!
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June 2023 by WIL Spillers
Holly and Kaitlyn are both phenomenal! They are always friendly when I great them at the drive through and they are sure to better your day! These two a both 10/10 people.