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January 2024 by Randy A
Great service. Ethan went and physically checked that the item was there since I had a long drive to the store. They helped me load it into the truck and price was cheaper than listed online.
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December 2023 by Constitutional News Network
I have purchased many tv's from this company and it is almost impossible to beat their prices. I've always had really good luck with everything I've ever bought from them over the years. Very happy to have them here.
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December 2023 by Tammy Kangiser
I done some shopping here today. And Chris was extremely helpful. Great customer service thank you!
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November 2023 by Heather DiCambio
We went in this evening looking for a great deal on an appliance. Electronic Express definitely has the best prices in town. We were interested in a floor model as it’s hard to find black appliances these days. Jason the store manager was a pleasure to workWith. He worked hard to get us the best price so we could walk out the door with a fridge. We so appreciate his hard work. You won’t be disappointed with his professionalism and eager to help attitude.
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October 2023 by Barbara Babb
I purchased a “drawer style” microwave oven, that when my drawer was finally completed, was too big for the space. And this was more than the 30 day return policy. Jason, the store manager, helped me find a microwave to fit and agreed to make the exchange. Thank you Jason! It’s nice to know that some stores still care about their customers and not just their store policies.
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October 2023 by Alex Igbax
You will find a lot of variety and options for your choice appliances, the staff there are very helpful too. The price may be a bit above the budget for most students but it's ok for most workers. You will see the best options for whatever device you are looking for there. You should definitely check it out.
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August 2023 by John Fox
We visited electronics Express to buy a new TV and washer/dryer. The staff was very knowledgeable and helpful, answered all of our questions, and made good recommendations without being pushy. Then they helped load the TV, office chairs, and a few other things we added to the order into our truck.We had been to a local office supply store earlier that was very unhelpful, Electronic Express was a breath of fresh air after that encounter and we will definitely be back.
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August 2023 by Andy Knowles
Daniel, in the appliance department was very knowledgeable and helpful in my refrigerator purchase. He was able to find me exactly what I needed and was able to provide me with exceptional service. I went to Electronic express first, then went to best buy and Lowe's to check the prices. The service and prices at both stores couldn't compare to EE. I would definitely recommend asking for Daniel, at the Cookeville Electronic Express location, if you're looking for any appliances. He gave great service from start to finish.
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July 2023 by seth devries
Chris at the Cookeville location was awesome. Helpful, kind, patient and respectful. The kind of associate/salesman I’m happy to spend money with. Got me a new tv and kept me in my budget and I left happy rather than with buyers remorse. Give that guy a raise!
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June 2023 by Phillip Senn, II
Do not use delivery service!Response from the ownerThank you for the review, Phillip. Have you contacted our delivery department or filled out a service review? We would like to hear where we went wrong. Thank you.I did contact the delivery department and also spoke with the GM at this location about the issues I had with their service and my suggestions for improvement. If you would like to speak with me directly about my experience please reference my information on my PO. I would be happy to discuss.
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May 2023 by GeTSwIfTY_01
The staff at Electronic Express was very helpful and answered all my questions to the best of there knowledge when helping me set up my dual monitors for my gaming pc. This store cares about the quality of the items you are buying at reasonable prices. I would recommend this store to anyone that needs help with electronics and how to set them up and use them. 10/10 would recommend!!
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May 2023 by K H
Went to purchase a laptop today and bought the last one of a particular model they had along with windows 10. Got home and the laptop was physically broken so I had to drive back and return it. Had to spend more money on an upgraded laptop since they didn’t have another of the same I returned. Got home and set the computer up, which works great until I went to install the windows 10 which read the code was already claimed! Called the store to explain and his fix was that we could bring it back and spend MORE money AGAIN for an upgraded Windows 10 code! I’m not dealing with a company that sells two broken products in a row and expects me to come back over and over again for an up sell exchange or refund with nothing but an excuse of “it’s not my fault” and “I’m sorry.” What a joke of an electronic company!
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May 2023 by Ray Furrer
It was fun, I had a blast shopping there. The salesman was very professional and helpful. All I can say is; I'm going back for more of those fun electronic toys! Can't wait! Lolol.
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May 2023 by Dawn Pearce
Ask alot of questions about their washers, got answers. The salesman was friendly and courteous and best of all NOT pushy. I bought one and he loaded it onto my truck.
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May 2023 by Catherine Knight
I went this morning to buy a new laptop at the Cookeville store. I was pleasantly greeted by Cade Gatlin. He showed me multiple laptops and provided excellent customer service and knowledge for what I needed. I am very pleased with my purchase and can't thank Cade enough!
