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February 2024 by Elizabeth Dellapace-Nigro
Self checkout not the best.
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September 2023 by Michelle Larsen
Very clean and organized. It had what I needed. Their prices were a little high, but whose aren't these days! LoL
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August 2023 by Noah McClain
The absolute worse, most rude pharmacy I have ever had the displeasure of being associated with. I don't know what the issue is but ever since the very first time I went up there about 8 months ago when I first moved here, I have been treated like a second rate, pos customer. I'm friendly when I go up there, have never been geipey or rude with them, and it's at the point where I'm nervous to even go get my meds half the time because of the level of disrespect and utter and blatant meanness. The app has been broken for over 8 months. At least that is what they say. Idk why it works just fine at every single other cvs I've been too but it doesn't work here at all. You have to call them, or go to the store before they will even begin to fill your meds. Which wouldn't be such a big deal if the staff at cvs was not so rude over the phone and in person. I've been hung up on, insulted and rubbed the wrong way by this pharmacy and something needs to be done about it. Never using cvs or any of their pharmacies after this month. Can't deal with the rudeness and the disrespect that I face there anymore.
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May 2023 by Scott Norris
I'd honestly give it a 1.5, but since I can't, I'll round up. Impossible to contact a human representative via phone and pharmacy drive thru and in store are often closed due to lack of pharmacist. The app is a total disaster. Better than half the time it won't work. If I owned any stock in CVS I'd sell!
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February 2023 by Sheila Landers
I was able to find everything i needed.Thank you
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November 2022 by Cremationlady 5
Know one ever knows whats going on with prescriptionsVery very messed up pharmacy
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August 2022 by T. Miller
30-something year old Indian girl at the Pharmacy drive-thru window is always impersonal and rude.
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June 2022 by Hannah Bratton
Your site says the pharmacy opens at 9am on Sunday, but it is 15 minutes after 9am and still closed.
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June 2022 by Amber Guy
Anna is super rude! Worst customer service ever.
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March 2022 by Jeremy Craig
Mrs. Debbie was incredibly helpful in getting an issue resolved. She is very kind and caring and listened to when we had a problem.
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March 2022 by Julie Hughes
If I could give Negative stars I would.Scheduled an appointment for a covid test for an upcoming procedure for my son. The site asked me if I want to upload the insurance card via phone using a link. I clicked yes. Link was never sent but we went anyways. Was told they couldn't do the test cause they cant upload the card and I never got the link I told her I would see if they have anything else this evening she states "we close at 5 for testing". I pulled out of line cancelled that appointment and rescheduled another and uploaded the card pull back into line and the same lady tells me she doesn't see an appointment and she's leaving at 4:30 (its 4:27) and nobody else can do the testing. Short staffed or not I hauled my disabled child across town for my time to be wasted by someone who didn't want to give 5 minutes to do a test. Absolute worst customer care ever!
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September 2021 by Angie Chesser
My son was at the CVS on E 10th St in Cookeville, TN with a friend that was getting her flu shot, he decided to see if he could get his Covid vaccine while they were there. He does not have insurance and was basically turned away due to this. I was under the impression these were free, according to the CDC the vaccines were paid for by tax dollars and are free for everyone. I understand maybe paying for a nurse visit or even the price of administering the injection but he wasn't given other options. Very upsetting and disappointing for this to have happened during a pandemic!
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September 2021 by Larry Bennett
Well I'm sure this is not happening much, but they was me and one other in the store. I was ready to check out and no one was around , I had to go find someone to check me out. But maybe he was in the bathroom.
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July 2021 by Ahmed ElSawy
Very nice staff treat you with respect
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April 2021 by Kathryn Snyder
Thank you to Dina for being so friendly and helpful. I know your job can’t be easy but you are always so super sweet and helpful. Absolutely love this CVS!!