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April 2023 by Audrey Higgenbotham
The mobile app takes money out of your account and when you talk with the bank they can’t tell you why or where the money went.
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March 2023 by Renea Biliot
My problem with this bank started with them not being the lien holder on my auto/ title loan I have with them I had been extremely busy and had not had the time to take care of it she had contacted me several times regarding this so I take full responsibility for that but what I have a problem with is how it was handled the bank put a stop on the debit card without notice on a Friday we did not get off of work till 7pm that night so we got to put fuel in the vehicle and our cards declined we knew we had money in the account we had just been paid so we had no money to get home my kids could not be picked up from school and I couldn’t get groceries for my family this is an outrage!!! Then I go into the bank this morning and was denied access to my money yet again bc the lady said our story was not the same?!?!? So now I have to explain my life to this lady?!?!? If my name is on the account I shouldn’t be asked for anything aside of my driver’s license!!!! I am being forced to keep the account open because if I don’t they threatened to repossess my vehicle which the payment is not behind and has never been missed!!! I would never recommend this bank to anyone because to be put in the position we were put in can’t happen to any family EVER!!!!! BEWARE
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December 2021 by Jennifer
They are the best!!!! So kind and friendly and always go above and beyond to help in any way they can.
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November 2021 by Joann Allen
I love Citizens Bank & everyone there. My favorite is Shelly Haggard. They make you feel like family & they really care about you. They truly go out of their way to help you.
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January 2020 by mitchell sullivan
They treat u with respect there treat u like family
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September 2019 by Mary Waggoner
It's a great bank.
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May 2019 by Glenn Williams
The staff always greeted me kindly and their very efficient
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December 2017 by Linda Trisdale
Nice people and a great bank to do business with!
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December 2017 by Aimee VanNess
Very professional staff, very friendly, very helpful. I would definitely recommend this bank to anyone needing an account.
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October 2017 by Beh
This bank is not functional. Online banking? Just forget about it.
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August 2017 by Cindy Sexton
A wonderful hometown bank with exceptional service!
