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April 2024 by Cindy Alderink
The food & service is awesome!!!
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April 2024 by Rita Miller
This place is a joke. Carol's Corporation does not take care of its restaurants nor do they care about their customers. They care about the almighty dollar. Every time I go to this locations drive-thru, I'm asked to wait minutes at the speaker. Once I pull around, there may be one car or two at the window. That's it. It's literally every time I go here I'm asked to wait. I could go in but it's not any better. Sometimes you stand at the counter before someone even looks at you and acknowledges you. Burger King used to be really good but now they fall in line with McDonald's
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April 2024 by Cody Bousman
It's a good burger king. Quick and the food was good.
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March 2024 by Tony Sells
Whopper was well put together. Kind of like the picture. Service was good with friendly people.
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March 2024 by richard galloway
It's fast food. Not the fastest service.
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February 2024 by Dalton Sloan
I recently visited the Burger King at 250 West Spring Street in Cookeville, TN, and it turned out to be one of the most disappointing fast food experiences I've ever had. During my order at the drive-through, I was informed that they had run out of large cups. Despite having paid for a large beverage, I was told I would only receive a medium with no offer for compensation. Seeking a reasonable solution, I spoke with the manager, Ashley, to see if it would be possible to get an additional medium or even a small drink to make up for the difference. Shockingly, her response was that she preferred I "lose out on money than her," citing concerns about her costs. This refusal to acknowledge a fair customer request, coupled with a disregard for customer satisfaction, was astoundingly poor service. I am deeply disappointed by the lack of empathy and customer care demonstrated by the management at this location.
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February 2024 by Tiffany Nunley
Very nice
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February 2024 by Jose Zambrano
Kid-friendliness: Play place
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February 2024 by Tara Payant
EVERY time I go here, I get cold food and rude service. They shove your food at you and don't say a word. They need a whole new staff or shut down. Will never go to the Spring St. location again.
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February 2024 by Leila Kay Roberts
Went through the drive through with a big order. They took everything down without any mistakes or having to repeat myself which was impressive considering how big the order was. Even more impressive was that they managed to have our order to the window FRESH while being able to keep their total drive through wait time on that size of an order to under a minute! Super impressive guys!!!
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January 2024 by Jay
If you're trying to get E.coli, hepatitis, then definitely eat here!
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January 2024 by Randy
Couldnt pay me to go back. This place is disgusting worst bk DO NOT GO HERE. They NEVER wear gloves like they're supposed to especially when food is "ready to eat". They handle cash/cards/customer and do not glove or wash hands in-between. It's filthy. To add to your disgusting experience the staff always looks unprofessional and dirty, Rude to the customers argue with customers. They basically do EVERYTHING you're trained NOT to do when working in this field. I'm surprised they haven't been forced to shut down. I would add photos to prove I'm not LYING but I will NEVER go there again.
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January 2024 by Connie Roberts
Friendly staff hot food however this location could use an upgrade on the
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December 2023 by joe Small
What a waste of money and time. I ordered a fish sandwich,there’s no fish just a grease slab ?
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December 2023 by Shadow Claw
When you buy a 10.00 meal it a shame to have to pay .60 more cents for cheese. You would think cheese would come with the burger.
