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June 2023 by Madison Smith
The customer service at this store is amazing. The associate that helped me, Tony, was so helpful and a wonderful person. He was very interested in helping me find the perfect pieces for my home. It was such a joy to sit and talk to him. We need more people like him in customer service. You rock Tony!!
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April 2023 by Brittany Pepin
My husband and I have bought a sectional, recliner, dining room table, bed frame, mattress, and dresser from Badcock. I believe Nicole has helped us every time and we leave feeling happy with our purchases and valued every time. Every thing we ordered was delivered within 2 weeks and assembled for us. This is the BEST place in town to purchase furniture for your home. It’s not overwhelming when you walk in and you don’t feel pressured to make a sale like you would at other furniture stores. We will continue to spend our hard earned money here at Badcock !
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April 2023 by lamarcus brooks
Mr Tony was very helpful respectful understanding and went up and beyond to make sure I had the items I wanted he was Awwsome amzeimg and polite
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January 2023 by Piper S.
After encountering several nightmares with another large nationally known furniture store in Cookeville. I went to Badcocks to find my couch. Badcock was the first company since we moved here that there wasn't one issue. Item was delivered on the stated date the salesmen said. There weren't endless calls to find out about my delivery. Items arrived in perfect condition, nothing damaged. I couldn't be any happier with the level of service from Badcocks. I will definitely be shopping at Badcocks again.
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November 2022 by Stephanie Evans
Seth was amazing and we had a great experience. We definitely will recommend the store and plan to return.
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July 2022 by Laura Lowhorn
Seth was very helpful and knowledgeable reasonable priced and local
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March 2022 by Christy Powell
Anthony helped me find what I needed and answered all my questions. Pricing is reasonable. No pressure to buy. He allowed me time to look around and patiently waited for me to make up my mind. So far so good. I will update my post once my furniture is delivered.
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February 2022 by Rick Jackson
Nicole in Cookeville, Tennessee was terrific. She took great care of my wife and I while purchasing a bed and bed frame. Nicole is a superstar and Badcock Home Furnishings is a great place to buy furniture. You won’t be disappointed with their store.
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January 2022 by candy brown
Paid $1,100 for a table and vermeer keeps chipping away. Paid for insurance when I bought the table and they do not want to fix it. Very poor quality furniture at ridiculous prices!! Bargain City Furniture has great quality furniture at half the cost!! Will never buy ANYTHING from Badcock Home Furniture again!!
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January 2022 by Beverly Dull
The Assistant Manager Nicole is amazing! She is super helpful and friendly and answered all of our questions. She made our buying experience wonderful and fun!! Thanks Nicole!!! I would highly recommend Badcock Furniture in Cookeville!!!
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November 2021 by John Bailey
Me and my wife recently went to Badcock to see about a bedroom suite for our daughter. We not only found a great set to suit our daughters taste, but the employees made it an easily understandable, and quick process. We will definitely be using Badcock again for our future, furniture needs.
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November 2021 by Dixie Ashburn
I love Badcock Home Furniture. I always try to get Nicole when I’m looking for something. She is always so helpful and kind. Badcock will always have my business and that of my family. Thank you.
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November 2021 by Cindy Lloyd
A wonderful place to furnish your home with good quality furniture
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October 2021 by Jana Houston (Jlo)
The service was great! The furniture was pricey was not up to par. Nothing elegant old people furniture
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October 2021 by Alan Jordan
Poor customer service. The order was delayed by a month after the confirmed delivery date and no one reached out to let me know. I found out by calling to inquire about delivery. Sales associates seemed uninterested. Canceled and purchased elsewhere.
