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November 2023 by Kristine Johnson
I had a great experience with this place! They really took time to answer my questions, they made me feel comfortable while waiting on my windshield to be replaced. I will be keeping this place in my contacts for sure in case of future glass work needed.Service: Auto windshield replacement
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November 2023 by ian harris
horrible customer service. The guy that replaced my windshield “had to roll my driver side window down.” the regulator has been messed up for a few days so i do not roll it down. he comes in and mentions the problem with the regulator. then as i’m paying i see him out the window yanking and pushing on my driver side window. then when i come out he says “whoever tinted your window didn’t put it in correctly because it isn’t in the track.” i have had the car for 2 years and the windows came tinted. the window has never been out of the track so this leads me to believe all the yanking he did caused it. just a terrible experience here
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November 2023 by ༺Joe's-girl༻
The man that service my windshield was super nice and friendly!
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August 2023 by R Pharris
Don't call anyone else but these guys. Excellent work.
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July 2023 by Emily Francis
While traveling for work on a Friday afternoon on a 4 lane highway, a dump truck going the opposite way and 3 lanes over threw a large rock my way striking my windshield making a loud noise like a gunshot and leaving a shattered circle bigger than a softball. There was no possibility to see or chase down the dump truck driver do they could take responsibility for the damage. I frantically searched for someone who could repair it asap as the shatter could be felt on the interior of my car. Auto Glass Service was listed in top 10 rated businesses in Cookeville and sat at #1. I called and they were very nice and extremely accommodating. They informed me that usually they are closed on Saturdays, however they could get my windshield ordered (2021 Accord) and my car in to replace it the following day on Saturday. I couldn’t be more pleased with how fast they remedied the situation, and in addition they were fast and the price was very reasonable!!! I would and will recommend their services to my family and friends! I wanted to be sure to also put in an additional positive rating, and I do not normally take the time to do reviews but they deserved another 5 stars!! THANKS SO MUCH!
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June 2023 by Lori Quick
Had my windshield replaced on June 20th. The person that came to my house was very nice, friendly, and got the job done quickly. I will definitely use them again, but hopefully not for a long time.
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April 2023 by Alice Kimes
Quick service! Very friendly and knowledge staff.
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March 2023 by Lissa Wattenbarger
They did a fantastic job on my windshield, which was not an easy feat. The technician was very friendly and knowledgeable. I would definitely recommend Auto Glass Service Cookeville. I hope I don't need windshield services again, but if I do- I will call them immediately!
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March 2023 by Marc O.
Had my 2023 Toyota RAV 4 windshield replaced by Auto Glass today. Lead Technician , Robbie was very polite and professional. He said it would take 45 minutes and I was expected a couple hours, he was correct. Replaced glass with OEM and installed as new. I would use them again.Service: Auto windshield replacement
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March 2023 by Anna Williams
Auto Glass Service does excellent work and stands behind their workmanship.Services: Auto windshield repair
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February 2023 by Jeannie Cook
This place and their employees are fantastic. The techs fixed what went wrong after 1st and 2nd installation. They are very courteous and happy people. The secretary was the sweetest, she called to check on me this morning to make sure eveything was ok cause I was running a bit late; bless her heart, she checked on people in the waiting room and offered coffee and water. I appreciate everything that she, Landon and Robert have done to help the situation. I will use them again if need be. They offer lifetime workmanship and are awesome. ? A+ So cool that it feels like I have known them a lifetime.Service: Auto windshield replacement
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February 2023 by Dalton Smith
Had a small chip smaller than a marble…. When he was finished the window looked the exact same. Gonna end up getting a new window anyways somewhere else.Service: Auto windshield repair
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February 2023 by K.D.E Evans
Great price, great service!
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November 2022 by Hailey Stover
The technician is helpful and courteous. You can tell he is thankful for your business. The receptionist is a tad bit unprofessional though. She was making personal calls in the office and made some judgmental comments about a supplier she had to call and order a part from. The new windshield is fantastic though! They even saved my car wash tag
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October 2022 by Julia Ann Marcum
Drove in without an appointment but Robert was able to fix the chip in my windshield while I waited. Great service at a reasonable price.Service: Auto windshield repair
