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June 2023 by Cindi Thompson
Helpful
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September 2021 by A M
Nice and secure units. Great location. A bit pricey. But hey, supply and demand. Try finding a unit in Cookeville.
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October 2020 by Mountain Mama
Nice and secure units. Great location. A bit pricey. But hey, supply and demand. Try finding a unit in Cookeville.
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February 2020 by Heather G.
Wonderfully accommodating and charming owner. Loves to chat! Great prices.
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January 2019 by Jeremy and Melissa Walker
Had issues trying to pay for unit over the phone. Manager was always away. When I decided to pay by check it took 3 weeks to clear my acct . When turning in lock and key, and out of unit Dec 10, which was paid up til the 31st, I had to ask for deposit & he looked at me & said "oh, you want your deposit?, I don't give it back unless the person asks." I said "well, we paid on time every month, and was out 21 days early, yes I want my deposit and was hoping for a pro-rated amount for the month since we were out on the 10th." He wrote a check for the $10 deposit and said I was good to go... really dont think that is fair.
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December 2018 by John-Luke Ruggeri
Was very American; I can say as an American that this place was very American like. The Storage was top notch.
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May 2018 by Chelsea Clark
Fantastic place. We used this place for 3 years, and couldn't have asked for a better experience. Super sweet management, very helpful and understanding. Will definitely use them in the future if we need to again, and will highly recommend them to others.
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February 2018 by perkins clark sharon
Place needs supervised help
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September 2017 by Todd Davidson
Good pricing for storage and secure
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August 2017 by Erin Kelly
Very affordable and easy to deal with
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June 2017 by Susan Keller
I've never had so much trouble trying to pay a bill... it was due the first been up there several time to try and pay it since then they are never there doesn't matter what time of day I stop by.. they don't answer their phones or return messages and because they are never there I'm going to have to pay late fees even though I was there the day it was due.... honestly I'll be glad when I get my stuff out and I won't be referring anybody to use this establishment..
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December 2016 by James VanNess
Very helpful manager. I've been a customer now for a couple of months, and I am very satisfied. Property stays clean and units stay secured. 24 hour access to my storage. And they supply the lock and key so you don't have to worry about getting one. Service: A.... Professionalism: A++++......Honesty: A++++....My overall satisfaction: A++++...would definitely and highly recommend this place.
