-
September 2023 by Floyd Hamilton
I had to slow leak in one tire. I stopped off at a name brand tire repair shop and was told that my tires were too old, not worn, just too old to be worked on and that they wanted to replace all of my tires for a bit over $800. I immediately left there and came to Aenon Auto. The fellow looked at my tire, immediately saw a metal object in the tire, took it into the shop and did the repair. I wasn't there more than 45 minutes, was charged a very reasonable amount of money for the repair. I left there feeling very good. I thank them a lot for helping me out and saving me well over $780. I know that sounds ridiculous , and almost a fabrication , but that really did happen . I will be going there again for my repairs.
-
July 2023 by Aaron Davis
Put in for a part months ago. Was told it'd be a week maybe two. When I call all I get is we still don't have no estimate on when they will get it. Called to ask again and got hung up on. Then when calling back and asked for a refund got "I don't know"
-
May 2023 by Nicholas Alexander
Same story as everyone else. Bought an engine at market value described as complete. Showed up missing the turbo, high pressure fuel pump and ignition coils. Service after the sale states "you buy long block." Invoice states "engine assembly"
-
March 2023 by Joseph Caldwell
Very rude and unprofessional. Would drive to another county before I would do business with them.
-
February 2023 by Ty Banks
These guys are over priced for their junk ?
-
February 2023 by janice hicks
Good on getting parts for your car, and not a bad price
-
February 2023 by Cindy Larson
Found the part I was looking for.. after he pulled 2 . Price wasn't bad
-
December 2022 by Matthew Short
Do NOT go here. Prices will always be overpriced. Literally every shop in Cookeville is cheaper, trust me. The owner? Very rude towards employees and customers. He has indeed called ladies derogatory names, as well as calling other races derogatory names.
-
November 2022 by Hunter Dinger
Not helpful, and treat people like they’re d**** don’t recommend. Go to cookeville auto salvage instead.
-
November 2022 by Logan Bryan
Horrible place to do business - I would give it 0 stars if I could. If you are an out of state buyer, I strongly recommend some place else. I called to purchase a door panel that they claimed was in good condition. I asked for pictures, which they sent, but only of the front side. When I asked for the back, they claimed that they had already wrapped the door panel for shipping, and that they were not going to unwrap the package just to take a picture of the back of the panel. They continued to give me that answer each time I asked for pictures of the back. They then claimed that they would not send me something that is broken or damaged. They ensured me that the door panel was fully in tact in the back, but after receiving the package, the back of the door panel was completely busted - rendering it completely useless. When I called Aenon to file a claim, the owner answered (Alex), and was of no help at all. Upon speaking with him he stated it was not his problem, and that he did not care the door was broken because I already sign a contract for shipping. I therefore filed a claim with UPS, and they were requiring more documentation. I called Aenon again, requesting pictures of the door panel before it was shipped (like I had done when I was first trying to purchase item). After speaking with them, they apparently (and so conveniently) got a new phone - so they no longer have those images. Therefore, I could not even file a claim with UPS. They said I could ship the part back to them (on my own expense and for an item that is completely broken) and they would only give me what I paid for the part - so I would be losing even more money. Aenon is a horrible business to buy parts from if you are relying on them to ship things to you. You sign a contract under false pretenses and they send you things that are completely busted hoping you will send it back so they can scam other people with the same broken product. I am in absolute disbelief with this company. Anyone and everyone should stay away.
-
November 2022 by Stacy Rogers
Always cheaper than the other two!!! But just seemed like maybe they aren't real fond of white people or doing anything in a hurry. Jus saying
-
September 2022 by Lauren Morgenstein
Rudest customer service. they won’t pull a part until it’s prepaid. Failed to even mention that till I was on the way. 1 hour 1/2 till closing and they said they wouldn’t have enough time to pull it even. OUTRAGEOUS
-
May 2022 by Jason Fletcher
Always received quality parts and good service.
-
October 2021 by Andre' Wilson
As always, they are great, knowledgeable, and thoughtful of the customer's needs.
-
September 2021 by F S
Great service, fast and on time. A bit more expensive but worth it. FYI, they are busy around lunch time. Thank you for always doing us right.
