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December 2023 by Marlene Sisson
We arrived between 4:30 - 5 pm. There was a huge circular stain(about 20 inches in diameter) on the gold spread on one bed and the blanket beneath was dirty and there was a lot of hair between the sheets. I told the person on duty. He called someone to see if he could put us in another room and was told no. (Probably because it was a Friday.) He said housekeeping was gone, but he could give us clean bedding and to leave the soiled bedding on the floor and housekeeping would get it the next day. Coffee or some other stains were on the vinyl floor, and hardened boogers on the shower curtain. The next evening when we returned from the event we attended, the bedding was still on the floor, as were the stains, and the boogers on the shower curtain. All that housekeeping had done was replace the towels we had used.
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December 2023 by Deborah Evans
The room was nice and CLEAN... it had a smaller full size refrigerator, microwave and the bed was very comfortable. In TennesseeFood & drinks: There was a breakfast ? juice, cereal, yogurt and other stuff.
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December 2023 by C.c Reed
The hotel was clean & comfortable. Service was excellent. It's conveniently located to restaurants and gas stations.
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October 2023 by Forrest Oglesby
Stayed over Labor Day Weekend. Twin Queen room on ground floor. Not a very clean room especially the bathroom. Staff was nice. Had issue an involving the police with a man in the room next to us. He was in a non-smoking but am sure he smoked in the room. He tried to get into other rooms on both sides of the motel. Outside area had trash everywhere including area around the pool.Should not even close to being up to Wyndham standards. They are in the process of updating second floor rooms on the other side of the motel from where we stayed. Would not recommend staying here. Clientel was pretty suspect. Staff gets a B for trying to help with the police issue.
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September 2023 by Edmonique J.
Horrible room. Worst we’ve stayed in ever. Location and service were good. The room had bugs, sheets had stains, bed was too firm for my liking, toilet paper wasn’t changed, toilet dirty, walls were paper thin. Terrible, terrible, terrible. We expected better given the area, but we will not be returning. Not worth $150 a night at all.
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September 2023 by Cheyenne
I have stayed here a handful of times, I have never really had a issue or concern with the hotel or the rooms but I have noticed the first time we stayed here the bed frame was so loud! If you moved it made a sound! This go around I noticed the floor going into the bathroom was sloped as if it was damaged and ready to fall through! They have always been friendly towards me and very welcoming of my dog whom Is a hound. I will say this though, the prices are high and the rooms are not “perfect”. The only reason I am giving the rating I did is because they do allow dogs but there is a $15 fee while the red roof in doesn’t have a pet fee at all but they’re a little higher priced in general.
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August 2023 by Amy Hulse
Room was dirty, bathroom was dirty, TV was broken, overall very poor condition hotel that I would not recommend anyone stay at. It was a DUMP.
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July 2023 by Curt Greve
Seemed like a nice hotel but there were dirty towels in the bathroom hanging on the door and used soap by the sink. Makes you call into question if and what they cleaned in the room. Pretty sad considering you are paying to stay at a place.
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July 2023 by Laura Brewer
It's not often that I ask for another room, but I ended up doing that for this stay. Leaky faucet, dark bathroom with no fan, AC didn't run, room was dirty, etc. The second room was slightly better, but still the bed frame moved whenever you sat on it and it was SO loud! We won't be staying here again. Sorry!
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June 2023 by Cheryl Murphy
Friendly, professional people. Always a smile. Rooms extremely clean. Beds of highest quality, best stay ever.We will make this hotel a destination for the night (as we travel lots). Recommend to anyone for great stay.Noteworthy details: Extremely clean & comfortable
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June 2023 by Kim Hickok
I never leave reviews, this was that bad. We were a late check in. Traveling. This was our most negative experience and for $275 for a single night. The fire detector had plastic covering it. The other was missing and was just wiring in the ceiling. The bed platform was terrible. There’ weren’t any towels, The room didn”t have carpet or floor insulation of the upper flooring. The noise from the second floor was constant because little insulation. The bare floor felt dirty. We had to keep our shoes on. The furniture was oddly thrown in there and crammed..all in all.. We did not get rest due to the quality of the room.
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June 2023 by Rae Lynn Moore
Checked in late, hoping for clean. The room was nice, clean, comfortable bed. It is a continental breakfast with alot of room for improvement (no milk, no cereal, bagels, no fruit) (there was mud coffee, water bottles not cold, yogurt, mini muffins & mini donuts, small bags of pretzels). The lobby & bathrooms were clean and nicely decorated for 1st impressions. Overall for $103 it was fine for a night.
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April 2023 by Christa Polson
There was a tornado in the area with a take shelter. We were on the second floor with doors facing the outside. We took our kids, as other did to the lobby and the night shift employee refused to let us in the lobby he had the doors locked. We had to put the kids in a first floor laundry room while the parents had to stay outside. Stop to get a few hours of sleep and instead the kids were traumatized the rest of the night as stuff was crashing around their parents outside.
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April 2023 by Maui Michelle
Spend the extra $15 and go across the street.I could live with the mild repairs but this room was really dirty. It was also a non-smoking room but reeked of cigarette. The room was over the pool and lobby and bed was vibrating from the hotel lobby air conditioning, not the a/c in room. I thought because it's a Wyndham hotel that it wouldn't be bad , but it was the worst room I've ever stayed in. It was too late at night to request refund but I went to different hotel because I couldn't sleep with smell and constant vibration.
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April 2023 by C&K Outdoors
The overall room was nice with the features the problem was the cleanliness there was blood on the bathroom floor a hole in the ceiling by the hot tub seems questionable and the casting style couch that had an unusual stain on it makes you feel a bit uneasy. The Victorian style furniture in one corner was strange but ok check out is at 1130 but at 1030 they want you out of the room. That being said there should be no reason the room shouldnt be clean for the next guest.
