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October 2023 by Mark Swenor
THESE GUY'S WILL SAVE YOU MONEY AND THEIR QUICK.
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August 2023 by Greg Crain
First mistake, I paid cash in advance. After 2 years of waiting and going back and forth the build is finally completed. They broke multiple parts on my truck that I have to fix not to mention the countless things they forgot to connect back before "throwing" everything back together. They had multiple items stolen from my building and others during this 2 year wait. Excuse after excuse is all you get and don't even try to call, they will not answer. There hours are crazy and their knowledge is limited. They did make things right in the end and it does sound amazing, (voltage drops due to them not installing a part for the alternator) but like I said it took 2 years to do a basic install. I did not have them build some huge wall or extensive power bank. Just a simple 4 sub install with box built, door speaker replacement a second battery, new h/o alternator and amps. Something you could do in a week easy took 2 years and countless finger pointing and lies. Just save your time, money and frustration and go somewhere else.
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August 2023 by Tyler K.
Terrible communication. Open whenever they want. Answer the phone on their own time. Very unprofessional.
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May 2023 by Chris Lashwood
I have had nothing but bad experiences. I had an appointment at 9 am. Guy comes walking in at 9:30 with 3 cars waiting. He never apologized. I told him what I had going on. My truck was there until almost closing. I never got a call. When I get up there he said he must have got the wrong number and that is why he couldn’t get a hold of me. Then he asked what the issue was again when I clearly explained it that morning. Then he said he thought it was my speaker that was busted but that I could make another appointment the following week so that he could know for sure. After I took my business elsewhere I found out the problem was the amp, not the speaker. I will never, ever, ever go back to Phat boy audio again.
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April 2023 by David Furrer
Very help full
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March 2022 by Alex P.
Communication is terrible. Never answer their phones and anytime I wanted/needed an update, my calls were never returned after MULTIPLE messages. I was told that it would take "about a week" for my dash kit to come in that I paid for up front. Over a month and a half went by and each time I went in to ask what was taking so long, I got the same answer.. "it's shipped just taking a long time to get here". I was told that I would be called with each update... never got that. Last time I went I was told that he would definitely have a tracking number for the shipment by "the end of that week".. on an order you had said before had been in the process of shipping? Then when it got to the end of that week, he still didn't have a tracking number. When I asked why they never answered the phone or returned my calls, I was told because they needed to "serve the customers in the lobby before answering calls". Out of the 5-10 times I went, there were never customers in the lobby. Only family members who were sitting around looking like they were talking and having fun.. never any professional business. Always some excuse and they can never be honest with you. Even when I asked for my money back, they were able to do it, but couldn't print me out a confirmation that the money went back on my card. Save your money. Don't go here. I have never dealt with such an unprofessional place in my life.
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February 2022 by Will Stafford
The owner is a great guy and they did amazing job with the 2 10s they put under the back seat of my truck.
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February 2022 by Brenda White
Just had a relative drive down from Iowa that had set up an appointment in advance with owner Robert of Phat Boy to be told he’s now too busy need to wait another week - Really !!! Oh and we called a week ago and was told no problem we’ll take care of them when they get here. ?? what would you call that? We need a good Auto Audio Shop in Columbia as Phat Boy has a lot to be desired. Shame on you Robert for saying you’d take care of someone who drove over 10 hrs to be told NOW you gotta wait??
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October 2021 by Boo Ring
I’ve got a expedition suv I heard thru a cousin they were the best TJ made it easy I told him what I wanted as far as the sound I was looking for and he actually ended up saving me money (I thought I needed another amp) they did a full install alpine stereo door speakers front and back 2 12s in a unique box but has a awesome sound highly recommended installation btw flawless!! and it was done in a timely manner.. dude was straight up with me told we what it would cost and produced exactly what I wanted…
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September 2021 by Cable Nowadays
I called over asking about amplifier testing and asked what it cost to get a amplifier tested. He said 20$ and they he could test it anytime that day. I went in had it tested within 5 minutes and he didn’t charge me as it was fast.
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August 2021 by Deviest Patton
Great prices and work
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March 2021 by Tyler Rainey
Oh initial visit was fine. Lift on the truck looks and works fine, they damaged sensors and wires which caused my ABS to go out. Communication since then has been horrible. Follow up in fixing the problem did not happen correctly and problem is still not resolved. Owner has horrible communication and does not reach back out to fix the problem.
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February 2021 by Braden Davenport
Never answers the phone and does a decent job on stuff there prices are kinda high and his hours are wierd
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December 2020 by Kathlene Steiner
Had car for over a month and radio still not finished plus dashboard hacked up.Never answers the phone or calls back
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December 2020 by Andy Runions
I bought wheels and purchased my tires through Phat boy, got the wrong size tire due to a miscommunication on my part. Not only did they send them back and get me the right tires, they even got them mounted for me when everybody else said they couldn’t do it. Very great people and amazing work!