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April 2024 by Richard Moller
Both Shirley and Dylan were extremely knowledgeable and very helpful in the process of finding the perfect bed for us.Both my wife and I Highly recommend that anyone who is interested in purchasing a new bed to contact them at Mattress Firm in Columbia TN
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April 2024 by Tandi Stephens
Shirley was beyond friendly, helpful and was never pushy or trying to upsell. She listened to what I was looking for and steered me to the options based on my needs (plush) and price range. I felt like I had a friend helping me find the right mattress and listening to why it was so important because a different new mattress from a different business was affecting me physically (thoracic outlet syndrome) from crushing shoulder as a side sleeper as it was too firm. I felt even more secure knowing that unlike the other business that they have a legitimate return policy in case this mattress isn’t quite right. Shirley also went out of her way trying to work with me on a convenient delivery date. Thank you Shirley!!!
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April 2024 by Nancy Elizabeth Lane
Dylan deserves 10's for the service he provided! Thank you for going above and beyond.
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April 2024 by Karen StClair
Dylan worked hard and matched me with the best mattress for my money. It was a pleasant experience without high pressure sales tactics.
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March 2024 by Jennifer Phillips
Dylan was super helpful and we did not feel like he was pressuring us to spend more money than we wanted to. He helped us to find a great mattress for both me and my husband which was a different kind than we thought we needed when we arrived. Thank you! Looking forward to sleeping better and waking up in less pain! We also feel reassured knowing that we can test it for 4 months to decide if it truly is right for us! Amazing!!
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March 2024 by Kayla Wilson
Dylan was awesome!!! Definitely ask for him!!!!
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March 2024 by charito williams
Shirley good personalityGood service ? she takes care of as Very nice I give her five stars
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March 2024 by Edward Auten
Went into the store with a very limited budget. Justin our salesman was very courteous and quite happy to work to get us the best deal he could and got us a fast better bed than we ever expected walking into the store. I would highly recommend this store and staff!
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March 2024 by Scott Payne
Good costumer service helpful and knowledgeable
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March 2024 by Destiny Payne
We had a great experience (Dylan) the salesman was very professional and friendly.He new about the product and the direction to put you in on what works best for you .If your looking for a great place to buy a new mattress I highly recommend them.
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February 2024 by Shannon Tidwell
First and foremost, Dylan was excellent in every aspect of our experience. He simply allowed us to look around while explaining the differences of each brand and model. Allowing us to make our own decision by process of identifying what we liked and didn’t like. If you want a no hassle experience at a store that has a lot of options with knowledgeable staff go see Dylan and his team at the Columbia Mattress Firm store! Highly recommend!
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February 2024 by Bus Error
Helpful and knowledgeable staff that wants the best for their customers. A+!
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February 2024 by rich harbo
Sales force extremely knowledgeable. Ask all the right questions was very satisfied.
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February 2024 by Daniel Gilbert
Madison was a pleasure to work with.
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February 2024 by william fields
Honestly I believe the beds are overpriced but you can’t put a price on comfort and Dylan can sell ice cycles to a Eskimo heck of a sales man
