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February 2024 by Maria Isabel Gonzalez Mendoza
When I lived in another state in Tn I didn't go shopping at Kroger much and now that I live here in Columbia I go more often to buy what I need ??????????????????? ???????????????☺
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February 2024 by Tim Bryant
Easy in easy out. Found exactly what I needed
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February 2024 by MissHolly60
Not going back to store again . I went to self check out and the guy who was working it. He was odd and creepy. He is apple an't all there. Sorry but not sorry.
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February 2024 by Jayden Brooks
hard to find things in store. And the workers are rude
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January 2024 by Breanna Gallardo
I got 2 products that were 20 DAYS out of code. I understand accidents or overlooking because we are all human, BUT.. this is not the 1st, 2nd, or even 3rd time this has happened here. It is not my job to look at every code for every item I buy. How wild. That would take me 3 plus hours of shopping to do. I have a household of 5, who has that time? And if the excuse is short handed or no employees then this company needs to get their corporate greed together and hire for a damn liveable wage, because this is absolutely ridiculous. My household is fed up.It's not just the in store purchases either. The pick up orders are awful always something missing every time. I've gone back in and the item was there. What's the point of a pick up order if you aren't doing the job? And that's almost every time as well. I hate to write a review, but I've reached out to the store manager several times. Yes he's nice, but nice isn't anything if nothing is done or changes. It's just a fake face if nothing is done. On top of it the online agent was even worse. So passive and didn't show any action or concern. I could have gotten so sick. I just needed a refund at this point to take my business elsewhere, because a company that doesn't care does not need to be supported.
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January 2024 by Lee Jernigan
Great customer service.
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January 2024 by Brandy Jones
My go to store for all things Boars Head.
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January 2024 by Mark Ray
Not a fan of self check out.
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January 2024 by Kevin Nowak
No carts, no checkers and the line for self checkout is about 60 people deep. No exaggeration.
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January 2024 by Chell Harris
Anita and Lisa were amazing! Snow days didn't slow them down one bit!
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January 2024 by Mason Lhommedieu
tried to get some sandwich meat sliced at deli. Apparently there’s only one person in Kroger that can slice deli meat. And they were on break indefinitely. was told to come back in a half hour. After being told they’ll be back in a half an hour and they were not. i’m glad kroger doesn’t care about customer service anymore because they are doing a piss poor job of it.
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January 2024 by Tara Hayward
It's one of my favorite Krogers. The store is very neat and clean. They stayed stocked pretty well. As an instacart shopper, this store is my favorite to shop at in Columbia because I have to replace less than other grocers around meaning my customers are happier getting exactly what they asked for, the employees seem happy and satisfied with their jobs and are more than happy to help, and it's usually a quick and easy experience for me due to the store being stocked and tidy, which puts more money in my pocket.Thank you, guys, for taking pride in your store and job. I appreciate the work you all do making your store great! It truly shows! You all should be proud! ?- Personal and Instacart Shopper,Tara H.( I'm sure yall have seen me around ?)
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December 2023 by Terry Green
Always helpful staff when needed
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December 2023 by Renee Taylor
I needed assistance loading my cart with bottled drinks, plus help pushing the cart to the register & also assistance unloading those many drinks into my car, as I had major shoulder surgery the end of October.The lady in customer service was very understanding & most accommodating. She paged for assistance for me & the super nice man was incredibly prompt, such a friendly person, he was truly wonderful! His name was Eric & he definitely needs commended for just how marvelous he really is & for his superb treatment to Kroger's customers!I was beyond impressed & he made me feel so valued & his genuine concern for me was so heartwarming indeed!I will always cherish this experience!For all of your grocery shopping needs this Kroger is the place to go!
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December 2023 by Rita King
I called and asked if they had a product tonight and they insured me it was there and I drove across town. Just to find out they are out. I was truly disappointed ?
