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May 2023 by Pa L.
Fresh Fruit Chunks and Sushi are the best. They also have $5 Fruit Bowls right at the entrance and fruit cups at the very end "chunk fruit" section. Definitely recommend especially if you are trying to be healthy.
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March 2023 by Julia B.
My husband and I visited this Kroger tonight to get some groceries and were impressed by the hospitality and cleanliness of the store. Everything was neatly placed and it wasn't hard to find what we needed. It was very open and spacious, which we felt made it even more welcoming. As well as having a clean interior, the staff made our visit a 5 star experience as they were very friendly and helpful. This is our first time in the Columbia area and we were pleasantly surprised how friendly this Kroger's location was. I would definitely recommend shopping here! Thanks, Kroger!
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December 2022 by Ryan T.
This store fails to disappoint in its long lines, unavailability of products and understaffing.
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March 2022 by Star LeBlanc
Stephen the store manager is amazing he’s very helpful.
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February 2022 by Kimberley T.
It never ceases to amaze me that they see that the lines are so long that people are backed up in the aisles that they don't open more registers. The management here is horrible.
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December 2021 by Beth J.
I was just in there, spent 21.00 in self check out and before I got out the door the wheels on buggy locked up and young man that was working self check out lanes came out and I showed him my receipt, what a tacky way to treat customers, that right there told me I was not trusted. So be careful when using self check out. I did call the home office and the person I spoke to was not a good English speaking person. Kroger on James Campbell Blvd, I'm Columbia TN 38401. Stay away, they don't value your business.
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December 2021 by Tim T.
Sorry guys here I am again! you can blame me all you want, call me an idiot, call me an a****** whatever but I've got to state this because you guys are screwing up so badly I used your pick up service and your app kept adding things that I didn't order meaning that it would double things and then I have to go back and change it then it wouldn't let order thing that by in-store only or I can get it in my order of a pick up or I can get it in delivery but I could not get that same item coming from the same store which should be where they come in she used to do the pick up or delivery you are picking from the same store so I'm not quite sure what that's all aboutme , shouldn't be any difference in how I buy things then It moved things to shipping which I didn't even asked to do so I'm not sure about that but anyway I got my order in for a pick up , I was on time called to let you know I was on my way got there gave you a text to give my spot and then you decide to text me change my time for a hour later we'll I'm already here I have to complain about this I think you you probably in time to call me so I wouldn't even left my home you should put yourself in the customers shoes you can apologize all you want but the customers already there it's up to you to try to fix this problem so it doesn't happen number one if you were running that far behind it probably would've been looking at all orders and get on the phone and make some ph calls and stopped any orders from being processed and let your customers know that you were really running behind so we're going to get the orders together and will call you to let you know if that's OK or at least allow the customer to cancel and say I can't pick it up at this time but you choose to lie and tell people that the order is gonna be ready in an hour which once again then found out you wanted me to pick it up the next day and I know If I had just Waited instead of asking questions through out all of this I would've been sitting there a long time and I don't appreciate a manager that I asked to have come out to my car even though he was a polite person he was not a nice person you know you can tell People in language like bless you heart and we all know what that means and that's a nice comment but it really isn't and so his tone of voice mattered to and so expect what you put out there because the customers going to say something it's going to offend you when you have that type of attitude now by me calling corporate office and complaining and telling them the story and then again re-ordering it myself the next day I finally did get my order however still not right you know I know people make mistakes but come on enough's enough you got to be more careful and if that means taking less orders and take more the with orders and get the job correctly than so be it . I just know this Kroger's on the north side of town has gone downhill since the south store open so much nicer store when I'm willing to drive there I don't have nearly the problems I have at this store I don't know why that is and not sure why you can't keep the people you employed over the years because I see a lot of turnover there but you need to understand this isn't your customers fault this is your fault so don't put it on us think about how and how you would want to be treated in the circumstance of disagreement and believe me I would've never treated a customer the way you all treated me and I'm just gonna say for the most part most of the employees are always very kind to me the employees that are working in the store that is not talking about managers as for management your job is to manage store that means that you should know all jobs so when you're shorthanded so you can put your weight into that and make it better for the employees that are falling behind not sure that that's really happening in your store. A mistake made is one thing lying to
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November 2021 by Nikki LaRue
I will never order a cake from here again, it looks nothing like the picture, it is all lopsided, just completely disappointing. I was told to come back and get my money back and maybe they can remake it... Pick up was 3 today not tomorrow when your people will be there to fix their mess..
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August 2021 by Marvina Smith
It’s great for vegans, vegetarians and those on anti-inflammatory diets. Lots of non dairy no sugar added ice cream, lots of almond milk choices, found gluten free pancake mix.
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August 2021 by Zachary Moore
Your shelves are always empty when I shop here. You have signs on your doors saying to wear masks yet half your employees are not. Won’t be back.
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June 2021 by Chastity Phillips Hobbs
Of all the places that I have been to shopping lately, and have ran into some really unpeasant people, the ladies that checked me out at the register today, were extremely kind and courteous. They asked me several times if I needed anything else and as I walked towards the door, several other workers told me to have a nice day. I applaud you for making a shopping experience today one to be grateful for. They made my day better. Be sure an show them how much you appreciate their hard work. Not many other places have been able to offer that these days.
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February 2021 by Heather Almquist
They refused to type the numbers in on my ebt card for a grocery cart full!!!! I am calling corporate and reporting this and im calling my ebt card and reporting kroger for being inhumane!!!!! Kroger on james campbell blvd you are done!!!! This will be shared all over facebook as well!!!
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December 2020 by Tyler K.
So I'm not sure why there's so many negative reviews, I've been shopping here for a few years now and haven't had a problem yet. I do prefer the one on the other side of town though mainly for traffic reasons.
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November 2020 by Waldemar S.
Every single time that I go to these store, I have a different situation. Most of the time is with the employees from the Deli, they get mad when you ask for some kind of ham/turkey to sliced. No matter how early or late you visit the store, always have just only 1 register open. They need to fix the issue as soon as possible.
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November 2020 by Taryn Wilcox
Love Kroger