Firestone Complete Auto Care has been serving the community since 1926, providing a wide range of vehicle services at their Columbia, TN location. Customers appreciate the exceptional customer service, noting that the staff is friendly, accommodating, and thorough, even during busy times. The team conducts comprehensive vehicle safety checks, ensuring that every car is returned in safe condition. Many reviews highlight the expertise of the staff, especially during urgent situations. For example, when a customer faced a last-minute issue with a bent rim before a family trip, the team quickly arranged for new rims, allowing the customer to depart on time. Visitors from out of town have also praised the business for checking their tires and not charging for the service when no issues were found. Scheduling appointments online is described as easy, with staff readily available to assist with any changes. Overall, Firestone Complete Auto Care is recognized for its reliable and affordable auto care solutions, making it a trusted choice for both regular maintenance and urgent repairs.
I like the new manager. I have been using the Columbia Tn. store for several years and have always been satisfied with the service. Would like to see the store improved as far as amenities.
June 2024
I have been here for tires or service or both several times. Each time I have been met with superior customer service even at peak busy times. I feel they do a whole vehicle safety check before they return it to me and it makes me feel safer.
May 2024
Decently priced, honest and friendly staff. Forrest is great
