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August 2024 by Jauverrah Johnson
My experience as of late was extraordinary. My representative helped me by walking me through my plan and explaining everything to me that was easy for me to understand. she was patient and extremely kind. She was able to take care of me in no time and followed up with me afterwards. Thanks Allstate for being a great part of my life.
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May 2024 by Jason Wallace
Rod and his team of professionals are amazing. Insurance is going bananas and they keep everything in perspective with good rates. Their service times are absolutely amazing and they seem to actually care.
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May 2024 by Bradley Roberts
Rod and his team are EXCEPTIONAL at what they do! I couldn’t recommend them enough!!
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April 2024 by Valerie Foster
The AllState office in Collierville has my homeowners and auto. They are the best because of Michelle Tracy. She is never too busy to answer questions and always has excellent suggestions that work best for me.
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January 2024 by P P
It's disappointing that we - with no accidents or claims of any type - ended up with a cost increase of $200/year in our auto insurance. I understand it's industry-wide, but maybe we need to look at how much the CEO/COO etc. are making. Maybe it's time to find a way to give your customers a break - and to let them know that Allstate is willing to shoulder some of the crushing rate hikes for their clients. Just a thought.I do appreciate the local agent reaching out to me to explain the cost increase and share that their own personal car insurance policies had increased as well. Great response from the local office.
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January 2024 by Cowboi prion
I've been with this company 2+yrs.Pay my premiums on time every time.I was carjacked on 12.18.23The manner my claim was handled was deplorable and disgusting.Advertising dollars are just that. We are not in good hands.I highly recommend no one use this agent or this company.Buyer beware.Bijan NazariMemphis TN
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December 2023 by Patsie Harris-DeGraff
Allstate Insurance is a great value.
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December 2023 by Willie Martin
Great people
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November 2023 by Houston Greer
I switched to Allstate almost 2 years ago. I wasn't too happy that they raised my rates after the first year. But it was explained to me that all the auto theft was the reason. I did have a home claim which was taken care of wonderfully.
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September 2023 by Daniel Hodges
Very helpful staff!
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September 2023 by TIERRA JOHNSON
excellent company
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September 2023 by Alfred Tipton
Very good agent for repentation in allstate arena
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May 2023 by Iconx _
Rod Lovelace Allstate office has been very responsive and helpful. Reach out to Faytra Moore in this office. She is very knowledgeable, personable and professional.
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May 2023 by Larry Webb
Allstate is a great server for insurance they treated me like first priority when handling my claim. ThankYou Allstate
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April 2023 by Pamela Bramlett
Faytra at the Rod Lovelace agency always provides excellent service day or night. We are pleased to refer family and friends as well as add coverages when needed with the Lovelace group. We are happy to be a part of the Allstate family.
