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June 2024 by kent harrison
They moved stuff around. One of their employees was singing loudly, like she was auditioning for American Idol and as usual, the price you pay doesn't match the sticker on the selves. This happens almost every time I go there. I only go there when Aldi or Target doesn't have something. It's poorly run and a manager got confrontational when I pointed the incorrect prices to him
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June 2024 by Joey
Nice place clean store and good prices
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June 2024 by Vanessa Marshall
Love this store. Fresh fruit & vegetables. Fresh cut meat.
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May 2024 by Ed Kolton
Awesome, they have everything I needed, and sale prices on some make it better. Plus - registers with cashiers! What a concept. Thankful Kroger remembers what service looks like (good bye Walmart)
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April 2024 by John
I don't post reviews unless it's really great, or really bad. I had to write one this time. I went to pick up a western union sent to me, it LITERALLY took the customer service lady 20 MINUTES to check me out. When I asked what was taking so long, she said "my address." So I asked if it was the wrong address? She said "no." Meaning it took 10 MINUTES to TYPE my address into the system. Not only was she down right ignorant, she was rude. She asked me where I was born, but the first 5 TIMES she said it I had no clue what she was saying, (she was wearing a mask, go figure." But she wouldn't raise her voice, lower her mask, or make any attempt to allow me to hear her better. While I was there another customer came up and some kid "helped him" but when asked a question, the kid said he didn't know and to call the 800 number. Usually this Kroger is fine, but I can see how the way this country is now is changing people and employers. No one cares anymore, everyone is either rude, ignorant, or both. The most ridiculous visit I have ever had. again, took 24 minutes to do what should have and usually does take 5 minutes. Will AVOID this location at all costs from now on.
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April 2024 by Krystina N
This Kroger, along with the other one down the street needs to train their deli employees better. Anytime I need stuff from the deli, I dread it because I know it'll be a 30 minute to-do, without a line. With a line it's at least 45+ minutes. I've noticed they'll have 3-5 employees behind the counter, with only 1 actually working and the others walking around.
I truly hope the Florida grocery store comes to the market soon.
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March 2024 by William Bey
Best market in Tennessee
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March 2024 by Lauren Elizabeth Netherton
My parents shop here and I grew up shopping here. They repainted the facade and reorganized the inside of store after the fired sushi chef came back and killed people as an active shooter. My dad picked up granny and my moms medicine in the drive through minutes before the event that day. My dad almost went inside but had a bad feeling. The building still looks about the same. They just painted the building dark grey. They have “collierville strong” written everywhere. My mom still goes to the Kroger. When I was home I went to the Kroger and shopped even though it made me anxious
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March 2024 by Tenn699
I like this store. I've been going here since 2016. The customers and workers are both pleasant and courteous. The selection is good. Bravo to the employees for they keep up with the stocking of the shelves and the multiple questions I've had as well as others. Thank you Kroger !!!??
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March 2024 by Eddie Bromley
I be love this Kroger and do not understand the poor reviews. This store has some of the friendliest workers I ever encountered. Yes, they have security, but it is because of past shooting. The security guards are serious but friendly. The store has always been orderly when I have been in.
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February 2024 by Franchesca R.
There aren't a lot of less expensive grocery options in town however, I stop here in a pinch if I must. This location is not my favorite but for non perishables it's ok. Staff genuinely look defeated, overworked and underpaid here sadly. The whole place just feels depressing! And the food prices are still extortionate for at best mediocre products.
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February 2024 by Andrew Spears
The gas line takes forever. It took 10 minutes from the time I started pumping to finish filling my tank. Completely unacceptable!
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January 2024 by Adam Pollich
This place is horrible. It just gets worse as days go by. Selection, prices, and layout are terrible. If any other grocery store came to Collierville they would go out of business. Every day they should send thank you cards to Walmart and Aldi for being a slightly worse dump than they are.
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January 2024 by jim pruett
Go to Walmart. They have a greeter whereas Kroger has cops staring at you.
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January 2024 by Allen Dunson
Place was packed out. But I still got out in a timely manner. Nice cashier. Found everything I need fairly easily