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October 2024 by seth mccord
WASTE OF TIME GO ANYWHERE ELSE. they will lie to you so they don't have to work.
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October 2024 by Salma Alkhouli
Rude while talking
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September 2024 by Michael Love
Terrible service. Only customer at drive thru. 3 employees seen in window. No customer service!!! One was on cell phone. The manager should look at the customer service this store is providing.. Bad reviews all the way across
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August 2024 by Tom Rakes
We transferred perscriptions for our four person family. The staff at our Byhalia Kroger Pharmacy has been honest, cooperative and willing to explain insurance, prescriber, and other issues we have had. Our location has a large inventory of drugs and has a much better delivery involving securing out of stock drugs than CVS.
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July 2024 by Craig Smither
They did not give me all the items when I picked up multiple post surgery prescriptions , when we realized it we called back it was almost closing time , since it was a mistake on there part I asked if they wound wait . They replied let me ask, all they did was hang up on me. I drove to Kroger arrived at 8:02 . Now my child is without pain medication after surgery. They are in incredible pain and since they already filled the prescription the doctor cannot by law send another one to a pharmacy that is open.
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January 2024 by Mary Ann Nichols
I really don't quite understand the closing for an hour at lunch. The day before it's going to snow and we will be snowed in for probably five days senior citizen here I go once every three months, so I forget that you're closed for lunch can you not get your Schedule with employees correct? So you don't have to close? Shame on you
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January 2024 by Ashley Delgado
Very helpful!
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November 2023 by Joyce Wagner
Rating due to their decision to no longer accept Tricare - the military’s only available insure. Not very patriotic.
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November 2023 by Monica B.
Spoiled food,nasty bathrooms. Just gross. The manager talks down to disabled man in produce. I mean rude. No one should talk to anyone like that. He is very very rude man . I don't go to this store unless I have to. Gross bathroom Everytime I try to go to bathroom. I rather pee in parking lot
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November 2023 by Cindy J.
They don't answer the Phone. Like ever. I lost my wallet six months ago and called to see if anyone found it. I called multiple times throughout the day. I let it ring until it disconnected me. I called today to have a mistake corrected on a pick up order and I have yet to reach a person. No operator, no answer machine, literally nothing. Where is the manager? Where is the customer service counter rep? Where is anybody?
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August 2023 by Kevin V.
Don't shop here. They treat their employees like dogs. They even turn off the air conditioning at night forcing the overnight stockers to sweat like mules. They also tell overnight employees to NOT take their lawfully entitled to breaks because they quote, "have to much to do". I'll shop at WalMart from now on, as terrible as it is. I'll not support any company that won't even allow their employees to have air conditioning.
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June 2023 by Chad Farmer
Good experience here. The staff goes out of their way to find alternatives if prescriptions are backordered
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June 2023 by Sue Quarles
Very knowledgeable and nice staff. They always seem to find the cheapest route to price your medication even if you already have insurance.
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December 2022 by Mark Keenum
They are awful. They let people sit in line when orders are not ready. It should not take more than couple minutes per customer, not 10
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October 2022 by Dennis Rowland
Apparently all techs are training and consider themselves more knowledgeable than you. Allow scripts sit because of cost and not notify you. Also many have problem with 30 day scripts. It’s like mass confusion depending who you speak with. Looking to change and can’t wait
