The Home Depot in Collierville, TN, is a well-liked and clean store that offers a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies. Customers appreciate the helpful and friendly staff, such as Jack, who guided a customer quickly and efficiently, and Jackie in the garden area, who was very nice. The store appears to have more options than other locations nearby and is conveniently located with easy access. Shoppers feel confident in the knowledgeable team, whether they are seeking advice or assistance with projects. There are positive experiences with customer service, as some staff members are described as helpful and kind, while others have received mixed reviews regarding delivery and customer interactions. Customers also share stories of honesty and kindness, such as finding a wallet left in a shopping basket and being reunited with it intact. Overall, the store is seen as a friendly, accessible place to find home improvement and gardening supplies, making it a favorite for many in the community.
Chris (from the windows and doors department) is the most helpful Home Depot employee of any store in the Memphis area. Maybe even the US. Very knowledgeable.
February 2025
Searched online for a doorknob, found it and went to Collierville store and was guided to location by Jack. In and out in 10 minutes and Jack represents you well.
September 2024
I cannot say enough nice things about CJ! He was very helpful and kind. Delivery team and customer service are rude and dismissive.
