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November 2023 by Whitney Taylor
HORRIBLE❗️❗️❗️If I could give zero stars I would. After paying $3,000+ when I got my car back it was in worse shape than when I brought it in.Warning lights that never came on before letting them work on my car constantly flashing and making a beeping sound. They clearly had no clue of what they were doing. I replaced everything they told me that needed to be replaced only to get my car back with the same problem and more problems (warning lights & still leaking from the same place)They tried convincing me that the problem was different from what they already worked on which was a total LIE. They wanted an additional $1100 to continue screwing up my car. DO NOT TAKE YOUR VEHICLE TO THIS PLACE❗️❗️❗️
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August 2023 by Amanda Butler
Love that sweet little lady in the office I belive her name is dee!!
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April 2023 by M Cha
I don't normally write negative reviews but I have to let people know about this one. I took my truck to Collierville Imports a couple years ago as it was having cam phaser and timing issues. I got it back a week and $3500 later. It ran great. I should never need cam phasers again. Well 40k miles later it presented the same problem. I took it back to Collierville Imports and after sitting on their lot for two weeks they told me I needed the same things changed again but they highly recommended a new engine since mine had over 200k miles on it.I didn't do any of that but took it to an actual engine repair shop to have a second opinion. Oh, by the way, they charged me $126 to tell me this with no codes or explanations written on the repair ticket other than, "replace engine".Well, the engine shop told me sure enough, I needed a timing chain, cam phasers and guides. It seems the cam phasers were installed incorrectly. There is a left and right bank (Bank 1 and Bank 2). They crossed them which caused the phasers to fail.Well, good thing that came out of this is I do not need a new engine or a new vehicle. I found a reputable engine repair facility that I can trust. And finally, I can share my experience with the world. This is a great place for small jobs, but I wouldn't trust them with anything internal in my vehicle.Service: Engine repair
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March 2023 by Curtis Thompson
I’ve been useing Collierville Import center every since the 80ths. They have always did a good job for me I give them a 100
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February 2023 by Luke M.
DO NOT GO HERE!!! the most UNFAIR business acts. picked my vehicle up and the next day the parts they fixed broke causing severe damage to the vehicle, they said they would fix it but now after almost 4 month I still don't have it back. and they are expecting me to pay for the work. and this is not the only problem I've had out of them. nothing but CON ARTIST
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October 2022 by Walter Crews
Excellent service, fair pricing, friendly folks - also make repairs in reasonable time.
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September 2022 by Cathy Rogers Eilers
All personnel that I came in contact were professional, courteous and helpful. Diagnosis and correction of engine issue was done quickly.I thank you are for taking good care of me and my vehicle.Service: General repairs & maintenance
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August 2022 by John Huffman
Took my 2012 Toyota Tundra in to get the alternator and the serpentine belt replaced.They wanted over 1100 dollars to do the job.New alternator is 280 at Autozone and a serpentine belt kit is 90.Went and picked my truck up and I'm going to get it done for half that.Also had to pay them 68 for the diagnosis and wasting two days of my time.
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February 2022 by Jake Gorman
Thes people is a rip off I took my car there to get a water pump put on and they destroy my engine and wouldn’t pay for it and then said I mess it upService: Engine repair
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September 2021 by Accountability And Justice
amazing people and they will make sure to take care of you at any cost
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August 2021 by Billy Mcmullin
Great service location for vehiclesAlways stand behind their workHighly recommend
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July 2021 by Lawson R.
Collierville Import has worked on my family's cars for as long as I can remember. Wouldn't go anywhere else for any maintenance-big or small. Very responsive and have quick turn around time.
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April 2021 by Anjelica Fields
Did my hybrid battery in October took a week and I just got my motor done took a month due to being bagged up with cars. they always do such a great job and very very nice people. The prices are affordable
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March 2021 by John Lange
Very nice and very helpful
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January 2021 by Brianblb0215
Great service, Great people and Great pricing.I had exterior mirror replaced and they replaced it same day with great care and were very affordable. Highly Recommend them!!!
