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August 2024 by Melissa Thomasson
Great to work with! We were traveling and had stopped in Memphis. We had an issue with our car, and Christian Brothers were very accommodating and kept us updated on the progress of the repairs. We truly appreciate them!
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July 2024 by R.A.
Took my Dodge Grand Caravan 2 years ago when its mileage was 137K. They said the engine was failing and needed to be changed and quoted around $14 K to replace the engine. I decided to use the car until it fails. A couple of months ago, I sold the car with the meter reading over 160K. Overrated place, I believe.
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July 2024 by Emma Verbeek
I made an appointment for 2:30 pm for an oil change and tire rotation. When I arrived, I was told they wouldn’t be able to get to it today and I could leave my car with them (first red flag because it was only an oil change and tire rotation and why allow me to make an appointment if you’re already too busy). So I called the next morning an hour after they were open and asked if I could get my car but was told it was not finished and would be completed that afternoon (24 hours after my appointment……) so I said I would just come get it and take it elsewhere and the man said he would go outside and check on my car and miraculously the oil change was already completed not 2 minutes after he told me it wouldn’t be done for another 5 hours and they were waiting on the courtesy inspection (which I also never said yes to but was told rudely that I 100% told them to do it (untrue). So I asked if I could come get it and he told me no he had to “go get my keys and then would send a text”. So I went up there to see what was going on and sure enough my car was finished and because I expressed my frustrations they gave me a card for a free oil change and promised to call me that day after looking into what happened (never received a call and this is a few days later). So then I was handed my keys and when I go to find my car it’s no where in the lot. So I’m just wandering around clicking my button to try to find my car. Turns out I had to walk up a hill into another random parking lot to find my own car!!! Who just hands a customer their keys without saying where there car is located. Not sure if this is another case of an auto shop attempting to take advantage because I am a woman or what but poor service and will not be returning.
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June 2024 by B T
I’ve been there a couple of times now to have cars checked out. I gave them a second chance because of their ratings. But each time I’ve gone they gave me the most dire report of how bad my vehicle is and costs that just seemed high. I brought it somewhere else and found I can have it fixed for much less and don’t need all they recommended. The most recent experience they suggested putting $14k! In to a car i paid $11k for 4 years ago!!! Took it to Cecil’s. It’s going to cost $1200. They take the up-sell to an art form. Save your time and your money and look elsewhere
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May 2024 by Kelly Hylander
I won a gift card for a free oil change and decided to try this place out. I was really impressed. Bart took the time to go over my oil change and the full inspection they did on my car. They go over and beyond. I will be a return customer.
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May 2024 by Bewindi Jackson
Bart is an excellent manager !!!
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May 2024 by Sloan Pfeiffer
Be prepared to be taken advantage of if you're a woman that doesn't know much about cars. If you have any respect for yourself though, then take your car to the far more honest Cecil's automotive. I don't expect my comment to stay up long since they get negative reviews removed. More dishonesty...
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May 2024 by Scott Borgmier
We had a wonderful experience with Christian Brothers Automotive in Collierville. They are trustworthy, reliable and reasonable. Hard to find nowadays. Highly recommend
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May 2024 by ben hickey
Chad is awesome
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April 2024 by Parker Ashby
Nicest company to work with! Never have a bad outcome! Appointment process is supper easy and they get you in and out!!
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April 2024 by J Miles
Emailed and never heard back 3 plus weeks later. Not in my Spam box either.
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April 2024 by Grace
I brought my vehicle in to find out about a code regarding the EVAC system. They tried to tell me basically all the parts needed replaced and the mark up on said parts was ridiculous. They obviously couldn’t find what was wrong and wanted a blanket fix for over $2k. They questioned why I wanted to speak to the technician. They didn’t want to print me off an itemized list of the estimate either. I took it somewhere else and they found that only one part was broken and everything else looked good. Where I took it didn’t mark the parts up by 50%+ either.
Christian brothers also didn’t close my hood all the way and I had to pull over and do it myself.
$400 fix where I took it to.
I believe Christian brothers preys on the elderly and women who don’t know about cars and don’t think to go elsewhere for a second opinion. Their desk guy admitted to not knowing anything about cars too which is always a bad sign. I’m glad I’m not some fool of a woman they took me to be.
Take your car somewhere else.
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March 2024 by Charles Rogers
We use Christian Brothers to take care of all our vehicles. They have always provided great service and excellent reliability. At Christian Brothers they go the extra mile, as a customer it makes you want to keep that relationship. I would highly recommend Christian Brothers Automotive for all your automobile’s maintenance and repair needs.
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March 2024 by Amanda Bowling
This branch has friendly and helpful associates and my vehicle always receives great service.Services: Auto engine tuning
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March 2024 by Tara Crawford
Friendly service