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February 2024 by Marilyn Hitchcock
Always a pleasant experience! Plenty of books to discover! New and old classics
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February 2024 by Javier Blanco gonzalez
Always a perfect place to go
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January 2024 by Nik Morrison
Was able to buy online and pick up in store. The process was quick and simple with a fast turn around time for pick up. Staff was also friendly!
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January 2024 by Meredith Kuehner
This might be a chain bookstore, but the employees are so friendly, enthusiastic and knowledgeable that it feels more like a local shop. When the temps are too hot or too cold, this is a nice spot in Collierville to have an outing.
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January 2024 by Kevin Davis
Great selection of books and friendly staff ?
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January 2024 by fiona henry
Customer service was great.
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January 2024 by Reviews Saves or Kills Your Business
The ONLY reason this review gets 3 stars is because it's connected to Barnes and Noble and my complaint is with the coffee shop. They definitely get 1 star for poor service. My entire intention of visiting the store was to get something from the coffee shop and read a book. They ruined that by acting as if EVERYONE has been to the store and should know what they are getting. I ordered a soup, he asked if I wanted the cup or bowl, I said bowl. Now, if you've never been there, you expect a bowl. Somehow the lady gave me a cup and I simply asked is this the soup, loudly she says "he already gave you the soup." Just overall horrible service as they go on to whisper and laugh. Whispering was a good idea because I communicate back but anyway. Do better, service matters and if you don't know how to treat/explain things to folks, find something else to do.
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January 2024 by Jenn Short
Hard to find bookstores anymore. This one beautiful with friendly employees.
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December 2023 by B Nicholson
Favorite place to wander around
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December 2023 by Tyron Sanders
Very helpful staff.
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December 2023 by Laquisha Shields
My family and I love to shop here!
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December 2023 by Shuronda Cauley
LOVE IT
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December 2023 by Shermin Ashraf
Barnes & Noble at Carriage Crossing in Collierville is a fantastic bookstore, especially for families with kids. The store's layout is well-organized, making it easy to navigate through various sections. They offer a wide selection of children's books, creating an inviting and kid-friendly atmosphere. The staff is attentive and helpful, adding to the pleasant experience for both parents and children looking for great reads. Overall, it's a delightful spot for families to explore and find their next favorite books.
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December 2023 by Linda Gibson
I always get great recommendations from the staff. They're all so knowledgeable about the books.
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December 2023 by Audrey Rollen
always literally wonderful. we buy way more books than we intended to. everytime we go there we end up talking to noah who is amazing and has the best recommendations :)
