8:30AM - 5PM
279 Market Blvd, Collierville9AM - 4PM
765 W Poplar Ave, Collierville“Brittany as an employee for Orion Federal Credit Union has a pleasant personality and inviting soft skills. She knows how to make the customers feel important and welcomed. Each time Mr. Rhodes or myself Mrs. Rhodes enters Orion we receive this, kind of greeting “Hello “ Mr. or/ & Mrs. Rhodes how are you doing today?” The same welcome is extended when we use the drive thru for transactions she always acknowledge us by our names.Professionalism always make the customers feel comfortable & welcome.Brittany always exemplify that professional and personable image each time visit the Collierville, TN. location.Continue to keep up the good work Brittany.Mr. & Mrs. Rhodes”
8:30AM - 5PM
3668 S Houston Levee Rd, Collierville“This bank is always so helpful and attentive and just has top tier customer service + employees. Jessica, Maddie, and Khushi are always willing to help on any questions. Couldn’t recommend them more!”
“I reciently had a problem with my account. There was an unauthorized charge made to it where a company grossly overcharged me for an online order. Where it was 4x the amount then what the site listed it for. So one of the tellers. One of the bank staff pulled up my account and found the charge I was grossly overcharged for they also found a 2nd unauthorized from them. Which they also froze & they deactivated my card on the spot. They replaced my card the same day & I didn't have to drive to another location to get a new card. I'm glad they offer that as I don't like to wait 7-10 business days for a new card to come into the mail. I found the staff friendly & helpful at resolving my dilemma on my bank account. I use a lot of other banking services here. They are also swift on taking care of my withdrawl & deposit transactions. I never had to wait no longer then 10 minutes when they were busy. Five minute wait time on a weekday when lines were slower. Weather doing my banking inside or drive thru.”
“I visited here to get my documents notarized. The place was so nice and neat and the personnels were super friendly.Thank you Ms. Sherry Hil, for your kind help!”
“Martavious was so caring and took time to open a new account for me, helping me sign up with online banking and all!! Also, the tellers at the counter were so nice and friendly with big smiles. So happy to have found my new bank!!”
9AM - 5:30PM
560 W Poplar Ave, Collierville“I love this bank it has the best people with hearts of gold and are always very kind and always have great smiling faces when anyone comes in I will be recommending this bank to all of my friends and family to this location I love each and everyone of the girls that work here”
“Martavious was so caring and took time to open a new account for me, helping me sign up with online banking and all!! Also, the tellers at the counter were so nice and friendly with big smiles. So happy to have found my new bank!!”
“Just had to stop by this bank for the first time. The teller I worked with is Kendrick P. (Don’t want to give his full name) if he is represents the other employees that work here then I definitely suggest this bank. Great guy. Fast and courteous.”
10AM - 4PM
304 New Byhalia Rd, Collierville“This review is for Nadeene, Financial Advisor for Merrill Edge. Since my account with Bank of America has been closed, I have been trying to get access to money in a Merrill Edge Account that I opened while banking with Bank of America. I have talked to countless Merrill Edge Reps on the phone but no one was able to help. No one took the time to help me understand the process of how to get my money. I spoke to a Merrill Edge Financial Advisor at your 6060 Poplar BofA location. She told me that she couldn't help if she wasn't handling my Merrill Edge account. Well, that is another review for another location for another time?. I didn't get the help I was looking for until I spoke with Nadeene. Nadeene explained the process of how to get my money. She even stayed on the phone and walked me through the process of how to complete the online form. Kudos to you Nadeene!! You rock!!!”
“Kudos to Kathy at the Southaven branch! Time or key space will not allow me to go into detail, but she is one of the reasons we are with the credit union!Thank youAntoinette and Jesse Phillips”